Bailey Dornisch Email & Phone Number

Cypress, California, United States

I work as a Customer Accounts Representative in a collections department that is responsible for managing accounts with outstanding balances. I am responsible for contacting customers with overdue payments, negotiating payment plans, processing payments, and resolving any issues related to outstanding balances. When interacting with customers, I work to track and update the accounts with essential information by documenting all communication with customers and keeping detailed records of all collection activities. While working in this position, I have developed strong communication, negotiation, and problem-solving skills, as well as the ability to handle difficult customer interactions with empathy and professionalism.

Santa Ana, California, United States

As a server at Olive Garden, my primary responsibility is to provide exceptional customer service to guests dining at the restaurant. This includes greeting customers, taking their orders, serving food and drinks, and ensuring they have a positive dining experience. I also work to answer any questions guests may have about the menu, making recommendations, and providing information about specials or promotions. I provide orders that are accurate and delivered in a timely manner. My goal is to create a welcoming and enjoyable atmosphere for customers and help to ensure that they have a memorable dining experience.

Knoxville, Tennessee, United States

- Collaborating with other staff members to maintain a smooth and efficient operation during busyhours and events- Skillfully navigated and resolved interpersonal conflicts among patrons and staff, ensuring apleasant and welcoming atmosphere for all guests- Monitoring and managing the bar's stock levels, ordering supplies as needed to ensureuninterrupted service

Murfreesboro, Tennessee, United States

- Engaged in a fast-paced local establishment, acquired the ability to manage eighteen tablesindependently with few mistakes- Handling customer complaints or concerns with tact and professionalism, striving to resolveissues to the customer's satisfaction

Knoxville, Tennessee Area

- Established open lines of communication and maintained a positive and collaborative workingrelationship with upper management, effectively conveying key insights and contributing to thesuccess of the establishment- Pleased to help whenever possible, I would also work at other locations owned by the businesswhen support was needed and had the capability to learn different processes with ease- Trained new employees and became essential to answering co-worker questions

London, England, United Kingdom

- Utilized advanced Excel functions to organize and clean raw data, ensuring accuracy and reliability for subsequent analysis- Contributed actively as a member of a cross-functional team, collaborating with designers, developers, and marketers to successfully acquire new business- Exposed to and worked within the major functions related to logistics and fulfillment

Murfreesboro, Tennessee, United States