As a member of the Account Team, I juggle multiple projects and help build and maintain client relationships. It’s my role to understand the client’s business and take ownership over projects and assignments. I manage client expectations, assist with strategic development and planning, and maintain strategic focus in all communications. Additionally, my role is responsible for defining scope and budgets with clients, managing project information between the client and internal delivery team… Show more As a member of the Account Team, I juggle multiple projects and help build and maintain client relationships. It’s my role to understand the client’s business and take ownership over projects and assignments. I manage client expectations, assist with strategic development and planning, and maintain strategic focus in all communications. Additionally, my role is responsible for defining scope and budgets with clients, managing project information between the client and internal delivery team, presenting agency recommendations, strategizing with clients, and managing forecasts and client revenues. I look for new ways to grow and expand client relationships while always making each client feel as if they are my only client. Primary responsibilities include: • Managing day-to-day client communication• Maintaining and nurturing client and internal agency relationships • Working closely with agency experts in strategy, digital and creative roles to identify and evaluate solutions to grow the client’s business and meet objectives• Owning and managing client budgets • Partnering with the Project Management team to accurately scope new projects and then write Statements of Work • Consulting with the client lead in defining the best marketing initiatives to achieve their objectives• Presenting, alongside agency colleagues, the agency recommendations to the client• Conducting meetings with the clients as well as informing them about the current work status of their projects• Strong written and oral client communications involving budget discussions, strategy and agency recommendations• Strong attention to detail Clients: 3M (Critical & Chronic Care Solutions Division), Eaton Hydraulics Show less

SCHERMER is one of the nation’s leading B2B marketing agencies that focuses on building buyer driven brands through branding, advertising, demand generation and digital marketing programs for some of the country’s top B2B companies and brands. We believe as an agency that B2B can, and should be, creative and innovative, as well as smart and strategic.My primary goal as a member of the Account Management team was to be the steward of both the agency and the client to ensure projects were… Show more SCHERMER is one of the nation’s leading B2B marketing agencies that focuses on building buyer driven brands through branding, advertising, demand generation and digital marketing programs for some of the country’s top B2B companies and brands. We believe as an agency that B2B can, and should be, creative and innovative, as well as smart and strategic.My primary goal as a member of the Account Management team was to be the steward of both the agency and the client to ensure projects were on strategy and budget. Specifically, I gathered critical project information, client objectives and success requirements, and formulated it into a brief that lead the internal team in delivering upon the client’s objectives. I lead the team on the execution of the project and day-to-day client management to ensure that client deliverables were achieved with the highest standard of quality. I worked on yearly, strategic media and social media plans for a number of clients. I helped lead website development projects that included UX and design for Cargill.com and 3M Display Materials. I collaborated with the team to develop messaging, positioning and tactics for one of 3M Medical's largest product launches. Clients: 3M (Critical & Chronic Care Solutions Division, Optical Display Materials & Systems Division), Cargill, Eaton Hydraulics Show less

As a member of the Account Management team, I'm responsible for managing client expectations to ensure that projects are implemented on time and on budget. My primary responsibility is to build and maintain client relationships. I also assist the Account Supervisor on developing communication plans and proposals that include digital and traditional tactics to help clients meet or exceed their objectives. Other responsibilities include: writing clear and concise creative briefs that help the… Show more As a member of the Account Management team, I'm responsible for managing client expectations to ensure that projects are implemented on time and on budget. My primary responsibility is to build and maintain client relationships. I also assist the Account Supervisor on developing communication plans and proposals that include digital and traditional tactics to help clients meet or exceed their objectives. Other responsibilities include: writing clear and concise creative briefs that help the Creative Team deliver on client expectations, leading internal kick-off meetings, leading client status calls and managing all billing and invoicing each month. I also manage the social media accounts, from developing the content strategy to gathering insights from our analytics and reporting the findings to our clients. Clients: 3M, Ameriprise Financial, Blue Cross Blue Shield, Nautic Global Group, Plasti Dip International, Patterson Dental, Optum Health, UnitedHealthcare, Amherst H. Wilder Foundation Show less

I assisted the entire office with administrative and creative needs. I worked closely with the Account and Project Management Teams in organizing concepts and materials for creative kick-offs. I mined through data and conducted secondary research for new business pitches. I ran the front desk, answered phones, greeted clients and assisted with client meetings, while maintaining office cleanliness and organization.

I updated their WordPress sites and developed strategic tactics for brand awareness. I conducted research and mined data for business leads. I created and designed case studies, fliers, pull-up banners and posters. I also worked directly with clients and vendors for product awareness and other marketing needs.

I wrote press releases and articles for their blog on WordPress. Every article had a SEO (Search Engine Optimization) keyword that ultimately increased their Google page rankings. I updated their social media sites and became familiar with Adobe Photoshop, Bridge and InDesign. I also assisted Bellagala’s wedding planners and sales consultants. I collaborated with a team of marketing interns and staff members on different tactics for increased brand awareness.

I cared for two little girls and coordinated their daily schedules, including athletic practices and extra curricular activities. I helped with their schoolwork and monitored their safety.

I greeted and assisted customers, answered phones and responded to customer inquiries. I also filed and created billing invoices through Quickbooks.

I helped build community within residence halls through strategic programming and campus events. I helped manage funds and budget allocations.

National Residence Hall Honorary is made of the top 1% of student leaders. I was blessed to be apart of an organization that encourages the development and continued commitment to leadership within the areas of recognition, community service, and scholastics. I helped recognize exceptional leaders, organizations and hall councils on the University of St. Thomas' campus.