Bailey Jeffries Email & Phone Number

Kansas City, Missouri, United States

• Headed a highly skilled team of 26 people while overseeing product levels to ensure product availability for 5,000 plus orders each week.
• Placed orders for all items required to ship orders, including corrugate, gel packs, insulation for boxes, and various meals to be shipped out.
• Shipped over $350K in frozen products per week and maintained robust relations with vendors, such as UPS, FedEx, various transit companies, and sales reps.
• Reduced cost per unit down to $.07 while shipping over 27,000 items each day/over 1,500 orders per day.
• Utilized various shipping and sales platforms, including Braintree, Shopify, Shipstation, and WordPress efficiently.
• Launched various machines, such as tape machines, label printers, box makers, bubble makers, and Kraft paper inserts.

Kansas City, Missouri, United States

• Spearheaded a high performing team of 12-15 employees by assigning specific work duties with supreme perfection.
• Improved daily item production from 12,000 trays each day (4000 per shift) to 24,000 trays each day (8000 per shift) by installing new packaging machines.
• Administered the machines maintenance and production levels proficiently, resulting in improved business efficiency.
• Devised better and innovative production plans by determining strategic solutions in compliance with business goals.
• Monitored weight of each meal to ensure proper weights/measurements while performing quality assurance checks for weights and measurements within the packaging area.

Kansas City, Missouri, United States

• Resolved customer dissatisfaction by addressing client’s complaints timely and efficiently.
• Supervised re-ship orders and guaranteed safe arrival of products being shipped.
• Managed phone lines for new and existing customers and answered customer emails (over 200 each day).
• Oversaw and navigated ecommerce sites, such as Braintree, WordPress, Shipstation, and Shopify with precision.
• Executed cross-functionally with marketing teams to facilitate gather sales lists and new customer profiles.
• Checked in with new customers to see the arrival of orders and resolved any concerns if arise.

Overland Park, Kansas, United States

• Assigned DAW tasks regularly to the clerks on duty while maintaining proper supervision of the entire operations.
• Superintended a crew of employees while ensuring store operations to run smoothly and swiftly.
• Travelled to various stores around the Kansas City metro area to assist stores needing help with management.
• Functioned overnight shifts two times per week alone and administered the customers as well as performed stocking and cleaning of the entire store.
• Monitored and identified any issues arise within the store for customers or employees and resolved them proficiently.
• Maintained a prompt check on day-to-day tasks to ensure the completion of all tasks by end of shift.

Belton, Missouri, United States