- Served as the Community Volunteer Ambassador supporting Fire Island National Seashore for one AmeriCorps service term. Applied exceptional organizational skills to promote inclusive community outreach, recruit and engage a variety of volunteers, and develop meaningful service projects that increased community connections between the greater Fire Island and Long Island area and park sites. Performed duties across numerous park divisions including but not limited to Resource Management and Interpretation. Trained and supervised interpretive and natural resource management volunteers in daily operational procedures. Scheduled monthly and weekly outdoor projects for volunteers. Consistently developed and managed new content the park's social media pages. Routinely utilized online platforms to advertise events and recruit volunteers. Provided informal interpretation of natural and cultural resources to park visitors and provided services at visitor centers. Upgraded the volunteer Microsoft Excel database used to document volunteer hours for all divisions. Independently developed visual outreach materials using Microsoft Word and Canva.com. Served as a mentor and primary point of contact for volunteers. Represented NPS at outreach events hosted by park partners. Led forest, wilderness and salt marsh tours weekly. Ranging from 1 to 50 attendees.- Educated the public on local and global environmental issues. Presented multiple virtual programs to local libraries and school groups on different topics, including the park's unique assets, environmental resources and programs. Conducted pre-established junior ranger and scout programs, encouraging children and students to participate in hands-on environmental education programs and to step out of their comfort zones on programs which resulted in positive outcomes. Researched different topics related to the park for use in presentations and interpretive programs. Supervisor: Christopher Olijnyk (631-687-4780)

-Used creative interpretive approaches to share information with visitors to keep them engaged and interested. Asked visitor's questions, utilized volunteer participation and created narratives when discussing certain topics like historical events and climate change. Interacted with park visitors to establish voluntary compliance.-Implemented an informational and interpretive "Self-guided Gopher Tortoise Walking Tour" for visitors to carry out. Designed signage on how visitors can reduce their environmental impact while traveling. Assisted in running the park's social media platforms, created new posts and advertisements to draw visitors to the park.-Worked alongside the park's biologist weekly on special projects. Patrolled and monitored the ocean beach for newly laid or hatched sea turtle nests and documented the status of each nest daily. Evaluated and excavated 56 hatched turtle nests and recorded data for Florida Fish and Wildlife Conservation Commission. Responded to and transported injured or stranded sea turtles to The Whitney Laboratory for Marine Bioscience. Studied bird identification material and conducted 5 shorebird surveys on a team of park rangers and volunteers. Installed symbolic fencing and signage for protected migratory bird nesting areas. Educated visitors on coastal birds, migratory patterns, and nesting areas. Rescued injured seabirds while patrolling the ocean beach area. Worked on a team of 15 master gardeners and park staff in removing invasive plant species.-Completed an introductory wildland fire training course at the First Coast Technical College.Supervisor: Mary Mazyck (904-461-2035)

-Worked a seasonal position every summer for five years.-Handled over $5,000 in transactions daily.-Ensured that all prices and quantities are accurate and proved an itemized receipt to every customer.-Maintained a professional appearance and outstanding work ethic.-Adapted to working efficiently in high-volume settings.-Developed good customer service skills from assisting and communicating with customers daily.-Very personable and friendly towards customers.-Interacted with a diverse flow of customers and ensured that there was never stereotyping, racial profiling or discrimination against customers from myself or from my coworkers.-Interacted with many Spanish speaking customers. Conversed with them in Spanish to make the interaction more more meaningful and easier for them.-Monitored beverage stock and placed a variety of orders from stock distributors.-Regularly and responsibly handled customer service complaints and resolved them with complete customer satisfaction.-Collected total retail charges from customers in cash, check, card, or charge account.-Experienced using cash registers, credit card machines, and computers.-Trained 15+ employees how to use cash registers and credit card machines.-Answered and found solutions to any question employees in training had.-Delivered groceries by bicycle to customer's homes on Fire Island.-Recognized for my hard work, leadership, and dedication with a promotion from Delivery Staff to Delivery Manager.-Appointed by my employer to create the work schedule for delivery staff.-Handled and diffused conflicts amongst both customers and staff by addressing the situation, hearing both sides of the story and making executive decisions based on the circumstance.-Provided constructive criticism and positive reinforcement to the crew I managed. Made it apparent that they can come to me with any questions, for advice or anything work related.Supervisor: Wes Little (631-495-5511)

-Prepared food items.-Reconciled daily transactions, balanced cash registers and deposited earning at bank.-Prioritized making personal connections with customers while taking their orders for food and beverage.-Trained new employees on cooking techniques, safety standards and performance strategies.-Clean and prepared various foods for cooking or serving.-Optimized small workspace to maximize utility of sometimes cramped food truck working area.-Kept the mobile food truck in up to code and in immaculate condition.-Trained new employees how to recognized potential safety and fire hazards.-Conducted inventory and re-stocked mobile food truck daily.-Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency or operations.-Traveled to different cities and states for events such as festivals, concerts, fairs and other catering functions.-Worked diligently under high volume of orders while making sure every customer received food as ordered.Supervisor: Brendan Schneck (631-338-5522)

-Prepared and served drinks in fair-trade Kenyan coffee shop.-Providing assistance by responding to customer questions in an effective and efficient manner.-Ensured that each order was prepared exactly how the customer wanted it.-Worked with a very diverse staff which allowed people of different cultures to work together for a common purpose.-Created strong relationships with regular customers.-Worked with local fundraisers and organizations.-Worked with the local vendors at the local famers market every Saturday.-Maintained a clean and professional appearance and dining area for guest satisfaction.Supervisor: Purity Gikunju (904-274-2404)

-Studied materials such as textbooks and field guides on flowers, trees and shrubs.-Educated customers on the native plants that grow in the area and explained the importance of planting them their gardens to increase natural resources for native pollinators.-Excellent proficiency in a variety of nursery plant types.-Planted flowers, trees, grasses and shrubs accordingly.-Researched how to identify diseased plants and insect infestations to use while inspecting and tending to plants.-Gave informative talks to customers about proper gardening techniques and how to have a successful garden.-Delivered plants to homes and assisted with proper placement of plants.-Experienced in wholesale and retail nursery operations.-Developed a detailed price and inventory Microsoft Excel sheet of all plants and flowers for sale.-Watered, arranged and restocked plants daily.-Able to work well independently with little to no supervision or as a member of a professional plant care team.Supervisor: Vinny Fazio (631-671-6216)