Bailey Klapperich Email & Phone Number

• Monitor and address customer complaints and concerns and provide successful conflict resolution, ensuring customer satisfaction
• Coordinate and handle monetary transaction processing
• Offer various account services to customers in person, over the phone, and through formal letters
• Maintain high levels of customer confidentiality
• Balance and post all daily accounting activity
• Participate in shared relationship channels to track and file UCC continuation notices in a timely manner and complete collateral releases

Huron, SD

• Train and mentor new and existing teammates on selling strategies, customer relationship management, and advanced product and equipment knowledge
• Serve customers by providing product and service information and provide successful conflict resolution, ensuring customer satisfaction
• Conduct training, coaching, and mentoring for onboard employees
• Manage and run all aspects of six businesses on a day-to-day basis
• Prepare daily deposits and withdrawals and records of income and expenses
• Operate QuickBooks by sending out invoices and managing the accounts receivable and payable ledgers

Brookings, SD

Brookings, South Dakota

I worked with Dacotah Bank to provide standard teller transactions including deposits and withdrawals upon customers request, accepting loan payments, handling night deposits, cashing checks, balancing cash drawers and opening/closing accounts. I also respond to customers account inquires in person and over the phone. I provide excellent customer service.

Brookings, SD

Worked with the Boys & Girls Club of Brookings helping them coordinate their annual basketball tournaments, the Willie Mac and Mini Mac. These tournaments were for kids in grades 4-11 recruited from the surrounding states. During the time I spent working with the organization I contacted coaches, assisted my supervisor in the creation of the tournament.

Brookings, South Dakota

Huron, South Dakota

Huron, South Dakota

Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.Informing customers about bank products and services.Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is.

Sports And Recreational Management, Sports And Recreation Management

I Bachelors degree in Sports and Recreation Management with a minor in Management.

Banking And Fiancial Services

I have graduated with my Associates in Banking and Financial Services.

High School Diploma

Activities and Societies: Honors roll H-Club Volleyball Basketball Softball Track, Choir