I have worked at Michaels for the past five and a half years. For about a year I was a cashier, then for another year I was a sales associate. Now for the last three and a half years I have worked as a customer experience manager. I am in charge of managing the cashiers, boosting our rewards numbers, making sure team members are asking individuals to sign up for our credit card, etc. Some of my skills include problem solving, critical thinking, detail oriented, emotional intelligence, ethical leadership, flexibility, creative, etc.