Bailey Light
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Bailey Light Email & Phone Number

Customer Service Rep @ Qurate Retail Group | Tech Proficiency at Qurate Retail Group
Location: Fayetteville, North Carolina, United States 7 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service Rep @ Qurate Retail Group | Tech Proficiency
Location
Fayetteville, North Carolina, United States
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Who is Bailey Light? Overview

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Bailey Light is listed as Customer Service Rep @ Qurate Retail Group | Tech Proficiency at Qurate Retail Group, a with 713 employees, based in Fayetteville, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Bailey Light.

Bailey Light previously worked as Customer Service Representative at Qurate Retail Group and Customer Service Representative at Vf Corporation. Bailey Light holds Kinesiology, Health And Physical Education/Fitness from East Carolina University.

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Qurate Retail Group

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Profile bio

About Bailey Light

Dedicated and results-oriented professional with a diverse background as a Bookkeeper, Admin Assistant, and Payroll Specialist. I excel in financial reporting, budgeting, and audit procedures, bringing a strong foundation in financial management to any organization. Proven ability to excel in virtual environments. Known for maintaining positive and productive relationships with staff, administrators, and the community. A proven leader in implementing technology for marketing and organizational efficiency. Experienced in aiding sales efforts and providing essential client information. Continuously driven to expand knowledge through professional development and collaborate effectively with colleagues to implement current best practices.

Current workplace

Bailey Light's current company

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Qurate Retail Group
Qurate Retail Group
Customer Service Rep @ Qurate Retail Group | Tech Proficiency
west chester, pennsylvania, united states
Employees
713
AeroLeads page
7 roles

Bailey Light work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

United States

Customer Assistance:Responding to customer inquiries, concerns, and issues through various communication channels like email, chat, or phone.Problem Solving:Identifying and resolving customer problems or complaints efficiently and effectively.Product Knowledge:Maintaining a deep understanding of the company's products or services to provide accurate information to customers.Communication Skills:Excellent written and verbal communication skills to interact professionally and empathetically with customers.Tech Proficiency:Using customer relationship management (CRM) software, ticketing systems, and other tools to log and manage customer interactions.Empathy and Patience:Demonstrating empathy and patience when dealing with frustrated or upset customers.Quality Assurance:Ensuring that service provided meets company standards and policies.Time Management:Prioritizing and managing workload effectively, meeting response time and resolution targets.Documentation:Accurate and thorough record-keeping of customer interactions for reference and analysis.Feedback Loop:Providing feedback and insights to the company on recurring customer issues or suggestions for improvement.Adaptability:Being flexible and adaptable to changes in customer needs or company procedures, especially in a remote work environment.Conflict Resolution:Managing and de-escalating conflicts or challenging customer interactions.Remote Work Skills:Demonstrating discipline, focus, and self-motivation in a remote work setting.Compliance:Adhering to company policies, data protection regulations, and ethical guidelines.Customer Satisfaction:Striving to leave customers with a positive experience and favorable impression of the company.

Oct 2023 - Dec 2023

Administrative Assistant Bookkeeper

Administrative Assistant:Manage office operations, including maintaining supplies and placing work orders.Answer and direct phone calls, emails, chats, and inquiries.Schedule and coordinate meetings, appointments, and fundraisers.Prepare and edit documents, reports, and HR information.Assist in organizing and filing paperwork and digital records.Provide administrative support to various departments.Greet and assist visitors in a professional and welcoming manner.Perform data entry and update spreadsheets.Maintain confidentiality of sensitive information.Bookkeeper:Record financial transactions accurately and in a timely manner.Maintain and balance general ledger accounts.Prepare and process invoices, receipts, and payments.Reconcile bank and credit card statements.Track and manage accounts payable and accounts receivable.Generate financial reports and summaries.Ensure compliance with accounting principles and regulations.Assist in budget preparation and financial forecasting.Collaborate with auditors during financial audits.Utilize accounting software for efficient record-keeping.Payroll Specialist:Calculate and process employee payroll accurately and on time.Help guide employees with taxes, benefits, and deductions from paychecks.Ensure compliance with federal and state payroll regulations.Handle employee inquiries and resolve payroll-related issues.Maintain accurate payroll records and employee data.Generate payroll reports and summaries for management.Stay updated on changes in payroll laws and regulations.Help process new hire paperwork and ensure timely onboarding.Collaborate with HR to ensure accurate employee compensation.

Jun 2022 - Oct 2023

High School Math Teacher

United States

Teaching and Instruction:Planning and delivering effective math lessons.Adapting curriculum materials for online instruction.Utilizing digital tools for virtual classes.Providing clear explanations and demonstrations.Encouraging active participation and creating an inclusive online classroom.Assessment and Grading:Assigning and collecting digital homework.Timely grading with constructive feedback.Administering assessments and maintaining digital records.Communication:Consistent communication with students and parents.Promptly addressing student inquiries and concerns.Collaborating with colleagues and sharing resources digitally.Student Support:Identifying struggling students and providing support.Offering one-on-one tutoring or small group sessions.Tailoring instruction for special education or ESL students.Professional Development:Staying updated with online teaching techniques and tools.Participating in virtual professional development.Collaborating with educators to share best practices.Curriculum Development:Collaborating to align curriculum and share resources.Developing and adapting digital lesson plans.Ensuring curriculum meets educational standards.Classroom Management:Implementing virtual classroom management strategies.Setting clear online behavior expectations.Technology Proficiency:Proficiency in virtual learning platforms and educational software.Troubleshooting technical issues during remote instruction.Student Assessment and Reporting:Generating and distributing digital progress reports and report cards.Conducting virtual parent-teacher conferences for performance discussions.

Jun 2020 - Jun 2022

High School Math Teacher

United States

Teaching and Instruction:Planning and delivering effective math lessons.Adapting curriculum materials for face-to-face instruction.Utilizing digital tools to enhance in-person classes.Providing clear explanations and demonstrations.Encouraging active participation and creating an inclusive classroom environment.Assessment and Grading:Assigning and collecting assignments.Timely grading with constructive feedback.Administering assessments and maintaining records.Communication:Consistent communication with students and parents through in-person meetings, phone calls, or email.Promptly addressing student inquiries and concerns.Collaborating with colleagues and sharing resources in-person or through physical materials.Student Support:Identifying struggling students and providing support.Offering one-on-one tutoring or small group sessions in-person.Tailoring instruction for special education or ESL students.Professional Development:Staying updated with teaching techniques and tools.Participating in professional development opportunities and collaborating with educators to share best practices in-person.Curriculum Development:Collaborating to align curriculum and share resources.Developing and adapting lesson plans to ensure they meet educational standards.Classroom Management:Implementing classroom management strategies to maintain order and discipline during in-person lessons.Setting clear behavior expectations for students.Technology Proficiency:Proficiency in using educational technology and classroom tools effectively in the physical classroom.Troubleshooting technical issues that may arise.Student Assessment and Reporting:Generating and distributing progress reports and report cards.Conducting in-person parent-teacher conferences to discuss student performance.

Nov 2017 - Jun 2020

Personal Trainer

United States

Fitness Assessment:Conduct fitness assessments to evaluate a client's current fitness level, goals, and any limitations or medical conditions.Goal Setting:Collaborate with clients to establish realistic fitness goals and create customized workout plans to achieve those goals.Exercise Instruction:Design and lead individualized workout sessions, including cardio, strength training, flexibility, and core exercises.Monitoring Progress:Track clients' progress, adjust workout routines as needed, and motivate them to stay on track.Safety and Form:Ensure clients use proper exercise techniques and maintain safety during workouts to prevent injuries.Client Education:Educate clients about fitness principles, health, and the benefits of regular exercise.Client Motivation:Offer encouragement and motivation to help clients stay committed to their fitness routines.Phone Consultations:Conduct phone consultations with potential clients to discuss their fitness needs, answer questions, and explain your training approach.Program Customization:Tailor fitness programs to meet the specific needs, preferences, and fitness levels of each client.Schedule Management:Efficiently manage your training schedule, booking sessions, and accommodating client availability.Equipment Maintenance:Ensure the cleanliness and proper maintenance of fitness equipment used during training sessions.Client Records:Maintain accurate records of client progress, goals, and session notes.Continuing Education:Stay current with fitness trends, certifications, and industry developments through ongoing professional development.Client Retention:Foster long-term relationships with clients by providing excellent service and adapting programs as their needs evolve.

May 2017 - Nov 2017

Sales Associate

United States

Customer Assistance:Greet and assist customers with a friendly and helpful attitude.Provide product information and guidance to customers.Help customers find the right sizes and styles.Handle customer inquiries and resolve issues.Answer phone calls and provide assistance or direct calls to the appropriate department.Merchandising:Maintain a neat and organized store appearance.Restock shelves and ensure products are well-displayed.Assist with visual merchandising and window displays.Sales:Process sales transactions accurately and efficiently.Offer and explain promotions and discounts to customers.Inventory:Assist in receiving and unpacking merchandise shipments.Participate in inventory counts and restocking efforts.Store Maintenance:Keep the store clean and orderly.Perform routine store opening and closing procedures.Loss Prevention:Monitor and report any suspicious activities or theft.Follow security procedures to prevent losses.Team Collaboration:Work as part of a team to achieve sales goals.Communicate effectively with coworkers and management.Knowledge:Stay informed about Aeropostale's product lines and policies.Keep up with fashion trends to provide informed advice to customers.Customer Experience:Ensure customers have a positive shopping experience.Resolve customer complaints or concerns professionally.

Aug 2014 - Dec 2016
1 education record

Bailey Light education

FAQ

Frequently asked questions about Bailey Light

Quick answers generated from the profile data available on this page.

What company does Bailey Light work for?

Bailey Light works for Qurate Retail Group.

What is Bailey Light's role at Qurate Retail Group?

Bailey Light is listed as Customer Service Rep @ Qurate Retail Group | Tech Proficiency at Qurate Retail Group.

Where is Bailey Light based?

Bailey Light is based in Fayetteville, North Carolina, United States while working with Qurate Retail Group.

What companies has Bailey Light worked for?

Bailey Light has worked for Qurate Retail Group, Vf Corporation, Harnett County Schools, Sampson County Schools, and The Spa Fitness & Wellness Center.

How can I contact Bailey Light?

You can use AeroLeads to view verified contact signals for Bailey Light at Qurate Retail Group, including work email, phone, and LinkedIn data when available.

What schools did Bailey Light attend?

Bailey Light holds Kinesiology, Health And Physical Education/Fitness from East Carolina University.

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