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Bailey Mcallister Email & Phone Number
Manager, IT Service Delivery
at
Vail Health
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager, IT Service Delivery
Location
Eagle, Colorado, United States
Company size
Who is Bailey Mcallister? Overview
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Quick answer
Bailey Mcallister is listed as Manager, IT Service Delivery at Vail Health, a with 756 employees, based in Eagle, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Bailey Mcallister.
Bailey Mcallister previously worked as Customer Advocacy Team / Quality Assurance Specialist / Backfill Team Manager at Apple and AppleCare Senior Advisor / Mentoring Coordinator at Apple. Bailey Mcallister holds Associate Of Arts And Sciences - Aas, Information Technology, 4.0 from Colorado Mountain College.
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Vail Health
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Profile bio
About Bailey Mcallister
Experienced quality assurance and support professional with a demonstrated history of team development, mentoring, and training and a background in project management, adult learning, technical writing, machine learning models, and prompt engineering. 4.0 GPA graduate (May 2024) of Colorado Mountain College, with coursework in business fundamentals, project management, computer hardware and software, and coding. I have a love for mentoring and sharing my knowledge as well as collaborative approaches to project management. Winner Apple’s Advisor Elite 2018 (Top <1% of Advisors), AppleCare Excellence Award 2017, 2019, 2022
Current workplace
Bailey Mcallister's current company
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Vail Health
7 roles
Bailey Mcallister work experience
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Customer Advocacy Team / Quality Assurance Specialist / Backfill Team Manager
Manage 65 Advisors to achieve quality metrics, data integrity, & category 1 KPIs, improving data quality by 11% Org-wideProvide short & long-term leadership coverage for managers for teams of 16-20 with 100% process complianceIdentify areas of opportunity in procedural documentation, propose changes to stakeholders with 75% implementation rateTrain & mentor new/struggling advisors to improve performance in accordance with Org expectationsDevelop forecasting tool to anticipate… Show more Manage 65 Advisors to achieve quality metrics, data integrity, & category 1 KPIs, improving data quality by 11% Org-wideProvide short & long-term leadership coverage for managers for teams of 16-20 with 100% process complianceIdentify areas of opportunity in procedural documentation, propose changes to stakeholders with 75% implementation rateTrain & mentor new/struggling advisors to improve performance in accordance with Org expectationsDevelop forecasting tool to anticipate coaching needs, resulting in proactive upward scaling of support team by 66% Show less
Applecare Senior Advisor / Mentoring Coordinator
Managed Org-wide mentoring program overseeing 22 mentors & 25-40 mentees per month, handling scheduling & ticketing,& professional development of mentors, improving mentee focus metrics by average of 10%Handled customer escalations & resolve complex technical issues, utilizing existing documentation & engineering ticketsConsistently exceeded performance expectations, ranking in top 10% of Advisors & winning multiple awardsServed as Employee Enrichment champion
Aug 2013 - Jun 2021
Trio Sss Peer Academic Coach
Serve as both mentor & tutor, assisting new students with math, writing, & computer literacyHelp students learn about & access academic resources for academic success & development of life management skillsRecruiting & outreach to potential TRIO SSS participantsPromote & attend TRIO SSS community events
May 2022 - Jun 2024
Back Office Lead
Hiring/training coordination, new hire training, day-to-day coaching & mentoring of sales & customer service acumenGeek Squad & customer service MOD for escalated customer requests in person & over the phoneDaily money management for top earning store district-wideMaintained & audited files for Employment Practices Act compliance, achieving 98% compliance scoreWomen of Leadership Forum (WoLF) memberBrad Anderson Legacy Award Winner
Jul 2012 - Aug 2013
Operations Senior
Apr 2011 - Jul 2012
Fel/Rep 2
Jun 2009 - Apr 2011
2 education records
Bailey Mcallister education
Associate Of Arts And Sciences - Aas, Information Technology, 4.0
Education record
FAQ
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What company does Bailey Mcallister work for?
Bailey Mcallister works for Vail Health.
What is Bailey Mcallister's role at Vail Health?
Bailey Mcallister is listed as Manager, IT Service Delivery at Vail Health.
Where is Bailey Mcallister based?
Bailey Mcallister is based in Eagle, Colorado, United States while working with Vail Health.
What companies has Bailey Mcallister worked for?
Bailey Mcallister has worked for Vail Health, Apple, Colorado Mountain College Vail-Eagle Valley Campus, and Best Buy.
How can I contact Bailey Mcallister?
You can use AeroLeads to view verified contact signals for Bailey Mcallister at Vail Health, including work email, phone, and LinkedIn data when available.
What schools did Bailey Mcallister attend?
Bailey Mcallister holds Associate Of Arts And Sciences - Aas, Information Technology, 4.0 from Colorado Mountain College.
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