Bailey Morris Email & Phone Number

Lexington, Kentucky, United States

Lexington, Kentucky, United States

-Directly assist with overseeing accounts for over a dozen universities/colleges.-Establish, build, and maintain excellent relationships with clients via email, phone, & virtual meetings.-Effectively multi-task and prioritize between various inquiries, responsibilities, and schedules.-Collaborate with multiple departments and team members to solve various inquiries.-Research product availability and keep it up to date in multiple systems.-Inform clients of any problems in product availability while including researched substitutions if available.-Collaborate with team to improve documentation & process updates.-Train new team members.-Review past semester sales data in an effort to cost effectively stock products for the next sales period.Account Manager for four Universities

Cleveland, Ohio, United States

-Manage & develop a team of four direct employees.-Adjust & approve weekly time cards.-Monitor, distribute, organize, and ensure completion of all print materials that we receive.-Identify and correct errors across all of Promotions Intel.-Measure & improve productivity/efficiency of directs. -Collaborate with peers from other teams to locate & obtain missing materials.-Ensure a smooth transition for employees moving to work from home. -Onboard and train all new associates.-Drive process improvement by identifying inefficiencies in current processing procedures.-Create a weekly training plan for the Cleveland, Jamaica, & Canada Promotions Intel teams.-Keep track of international holidays & collaborate with other managers to ensure coverage across teams.-Monitor & send out various reports to ensure work is done correctly and on time.

-Search through Korean, Chinese, Japanese, Vietnamese, Indian, & English media sources for ads in the industries our clients are interested in.-Translate Korean advertisements into English.-Scan all ads needed- manually or digitally based on the format.-Enter all relevant information into the database.-Contact newspaper publishers when we were missing an issue or our subscription was about to expire.-Keep the material storage room organized & recycle frequently.-Trained two new employees during my transition to my management position.

Cleveland/Akron, Ohio Area

-Process purchase orders for metal plating-Data analyst & quality control-Assist customers with any questions they have in person, through email or on the phone-Write up invoices once orders are completed-Keep an updated form of all orders & inform the shop of all imminent due dates-Keep track of inventory and order supplies as they get low-Schedule shipments of all sizes from small boxes to freight-Process payments and balance office checking account

Cleveland/Akron, Ohio Area

-Interact with and assist customers with purchases & questions-Assist with the designing, sanding, painting and assembling of products -Keep inventory organized & lists up to date-Oversee the order pulling, billing, packaging & shipping of every online order-Create, tidy & restock store displays

Lehi, Ut

-Train new employees & leadership-Oversaw the Client Account Management from beginning to end of the Operations processes for five different states-Maintain the relationship of the company with multiple utility companies during solar panel system installation -Process sensitive information and apply for solar panel systems -Organized team’s email inboxes and spreadsheets-Assist other departments, customers & utilities through emails & phone calls

Columbus, Ohio Area

-Assist every professor in the department with their various clerical needs-Assist and answer any questions callers, visitors & students have-Help organize, set up & run special events -Keep track of professors’ office hours, appointments & meetings-Keep office clean and organized-Fix the copier and printers after various malfunctions

Columbus, Ohio Area

-Assist with various facility operations such as re-shelving library materials, operating the computer system for item check in/out, organize the library to improve functionality and quality, and more

Bachelor’S Degree, East Asian Studies, 3.077 Gpa

Activities and Societies: Korean Language & Involvement Club (President), North Korea Future Research Organization, English Conversation.

High School