Overhauled and refined returned-to-sender mail system, tracking over two thousand returned student notices and contacting students concerning the issue Processed and notated over 500 student scholarships, utilizing Excel, OnBase, and Colleague to run payment amounts and make detailed notes Audited thousands of student accounts to find clerical errors in payment amounts, notating information in Provided outstanding customer service to students via front desk, phone, and email, working both in person and remotely Took large tuition payments in cash, check, and card and accurately balanced a drawer each shift Provided on-the-job assistance to senior accountants and their projects