I am a quality-oriented professional who strives to be detailed, efficient and precise in my work. Over the course of my 9-year career, I've developed a skill setdirectly relevant to the Consumer Technology Industry, such as end-usersupport, IT strategic planning, and CRM system design. Overall, I have consistently demonstratedanalytical, teamwork and problem-solving abilities in every aspect of my IT Business Analyst role at Valdosta State University.In my Time at VSU I have received my certification in HDI Support Center Analyst (HDI-SCA). Worked on many system roll outs, and am currently a system administrator for our CRM system. I also work as an interdepartmental Liaison between many university offices. I take great joy working with others to find new ways to innovate on current issues, and make the lives of our customers better!