Bailey Shafer Email & Phone Number

Hillsboro, Oregon, United States

-Developed team strategy and priorities for data conversion and efficiency projects-Collaborated with cross functional teams to establish business requirements for automation and process improvement projects-Managed internal and external escalations to meet account and customer goals-Analyzed schedule churn data to determine contract adherence, resulting in multimillion dollar increase in revenue-Created onboarding process and training to enable expansion of sales and sales operations team-Managed overall forecast for strategic North American account through tripling of volume and challenging supply chain environment-Coordinated end of quarter activities including customer escalations, revenue oversight, and shipment management-Developed automated reporting tools to enable scaling of account during uptick in business-Collaborated with cross functional teams to establish business requirements for automation and process improvement projects-Analyzed schedule churn data to determine contract adherence, resulting in multimillion dollar increase in revenue-Created onboarding process and training to enable expansion of sales and sales operations team

Hillsboro, Oregon

-Maintained forecast across multiple business units on a strategic North American account-Spearheaded multiple global process improvement projects resulting in time savings and increased accuracy within Order Management Team-Coordinated key discussions within business unit on contractual terms during COVID-19, resulting in a multi-million dollar savings to the account-Built multiple tools as a part of cross-functional teams to enable business processes

Hillsboro, Or

-Successfully developed time saving reporting tools for broader Order Management Team -Redesigned logistics reporting to enable timely updates for both internal and external stakeholders-Improved internal logistics processes across multiple global sites leading to increased on time shipments and customer satisfaction

Portland, Oregon Area

-Managed progress of photography team on all projects-Ran weekly meetings with staff photographers to monitor progress and overcome obstacles-Collaborated with editors to complete book-Helped make business and strategic decisions with advisor and editors

Portland, Oregon Area

-Manage social media accounts across all platforms including Facebook, Instagram, and internal university platforms-Promote awareness of organization through regular posting of engaging content-Utilize social media platforms to aid in completion of goals of other work groups in organization-Promote and respond to inquiries from public regarding events hosted by organization

Portland, Oregon Area

-Worked on independent and team projects-Captured and edited photos from a variety of events on campus-Adhered to deadlines and delivered product according to standards and expectations-Coordinated with on-campus leadership for successful completion of assignments

Brea, Ca

-Assisted customers at checkout-directed customers to products which best-fulfilled needs-stocked products-sold product add-ons and protection plans

Brea, Ca

-Assisted customers at checkout-directed customers to products which best-fulfilled needs-stocked products-sold product add-ons and protection plans

-interacting with students and helping to troubleshoot computer or software issues-printer maintenance and supply stocking