Managed daily files and records.Requires interpersonal communication skills with the ability to persuade and influence.Evaluated account and service histories.Answered customer telephone calls promptly and in appropriate manner.Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching.Reviewed loan and foreclosure documents and verified for accuracy.Evaluated foreclosure litigation paperwork.

Work directly with Physician's group of Utah and The Heart and Lung Institute of Utah.Super user for all computer software and information.Obtained scanned records and uploaded into database.Answered and directed calls using multi-line switchboard.Responded to emails and other correspondence to facilitate communication and enhance business processes.