Working on projects focused on AI/ML software development for internal users (1P), Salesforce and Workday development (3P), confidential projects, and engineering excellence initiatives.

• Manage and iterate algorithm that automatically distributes employee payments of $26 million annually• Automated payroll processes to reduce resource intensity by 63%, decreasing operational time by 415 hours annually

• Designed and implemented a change management strategy for 30 non-tech scheduling associates, resulting in productivity gains equivalent to hiring four additional contractors (a 269% increase YoY)• Created training content to support team members and built new reporting methods to track team progress and program effectiveness, providing Leadership with regular updates on traction to goals• Served as site leader for Accessibility Week, planning events and programs that furthered accessible workplace practices• Constructed hiring model leveraging existing resources to yield 600 more interviews and accommodate an additional 450 candidates per year, strengthening stakeholder relationship and improving performance of client's hiring programs• Led efforts to consolidate 18 different performance reports resulting in an aggregate resource savings of 11 hours per day,• Earned management support for increased vendor utilization after composing recommendation sustained by a cost analysis, a vendor demand forecast, and an impact evaluation• Facilitated and planned a panel discussion on Career Development for 227 Staffing Services Associates that provided resources and action plan, encouraged skill development, and reduced ambiguity around career trajectory for entry-level employees• Furthered company-wide inclusion efforts by serving as an Unbiasing Book Club discussion leader and photographing events for multiple employee resource groups

• Managed and developed onboarding for eight new hires, designing a comprehensive principle-based training program that integrated content from both NA and APAC regions and was replicated when launching a team in Brazil • Scaled staffing operations to provide 18 hours of client and candidate support, yielding productivity gains of approximately 20%

• Selected for competitive 6-week assignment to build dashboard that established 5 key baseline metrics that quantified the impact of interview design characteristics on our interview processes and highlighted statistically significant values• Manipulated and analyzed large data sets to distill insights from data and convey findings to leadership to aid quarterly goal setting• Analyzed interactions and relationships across hiring process to identify key performance indicators representing programmatic health of 10 different work streams related to interview design, candidate assessment, demand forecasting, and hiring decisions• Reviewed content, use, and calculations of current People Operations dashboards to identify potential areas of overlap across cross-functional teams and advocated for integration of existing valuation methods to promote consistency of measurement

• Grew accommodation support 216% YOY through development of a comprehensive internal strategy for promoting accessible hiring practices, including the creation of a cohesive brand strategy, the launch of unified training materials to approximately 4,000 newly-trained interviewers and 200+ Staffers, and successful advocacy for the adoption of global hiring policy changes for all 705,000 interview candidates in 2016• Consulted with cross-functional teams, vendors, and nonprofit organizations to liaise on the creation of accessible tools and trainings, resulting in improved accessibility of three vendor platforms accessed by 105,000+ candidates in 2016• Sourced and analyzed data from multiple databases using SQL to monitor progress of candidates with disabilities through hiring process, resulting in the discovery of 390 candidate paths and preemptive identification of 63 opportunities for orientation accommodations• Mapped hiring processes to recommend and prioritize efforts, resulting in the creation of an innovative resource library and training course providing North American Staffing teams with tools for recruiting candidates with disabilities in compliance with Section 503 regulations• Aggregated sensitive demographic data to identify 140 key sourcing terms, growing candidate pipeline in support of global diversity staffing efforts

• Founded Google’s Candidate Accommodations team, working cross-functionally with Benefits, Compliance, Diversity, Facilities, and various Staffing teams to evolve initiative from a single-person effort to a team of 18 Recruiting Coordinators across North America, Asia-Pacific and Latin America regions, trained on consulting candidates and arranging accommodations for interviews and travel; secured formal management of team in February 2016 with efforts currently being scaled to Nest and Waymo• Pioneered 7-step end-to-end process for arranging accommodations by establishing relationships with seven vendors, designing content and leading training for 300+ global Staffers, and creating a comprehensive 50-page accommodation manual• Invented a data-driven resource allocation strategy utilizing 16 unique data points to provide concrete direction to nine members of a cross-trained team serving 15 different client groups; this catalyzed the adoption of a more robust cross-training program with 82 current program members representing approximately 70% of the organization

• Scheduled 1,632 interview requests across 17 unique client groups in 33 offices and 10 countries, equating to a total of 4,733 individual interview sessions• Designed and led interviewer appreciation program to send handwritten thank you notes to approximately 1,600 interviewers across 52 Google offices, spurring similar candidate experience efforts recognized on forums such as Reddit and TechTimes

• Developed comprehensive social marketing campaign plan and branded Facebook contest to engage student audience and heighten brand recognition, resulting in a 67% conversion rate and approximately 1500 unique contest entries• Created strategy aligning traditional print, marketing collateral, event marketing, and digital advertising to optimize media mix and facilitate demand generation, ensuring consistency of brand identity across various marketing channels• Established strategic relationships with student organizations and non-profits throughout campaign lifecycle to heighten brand awareness, drive engagement, and garner stakeholder support in preparation of launch and grand opening in January 2013

• Connected with LIVESTRONG Leaders and created guide to educate these representatives about Combined Federal Campaigns and workplace giving fairs• Managed department email inbox in mentor's absence to continue constituent engagement• Developed a 65 page manual detailing organizational tasks and responsibilities to assist in training of new interns• Contacted over 100 constituents in response to inquiries regarding fundraising, matching gifts, donations, and events• Searched for and updated donor information in Convio and other constituent relationship management systems to keep records current and avoid sunk costs resulting from address discrepancies