Brett Bailey

Brett Bailey Email and Phone Number

Brett Bailey's Location
Stockport, England, United Kingdom, United Kingdom
Brett Bailey's Contact Details

Brett Bailey personal email

n/a
About Brett Bailey

A Company Director with a demonstrated history of working in the Service industry including the Contact Centre and Staffing & Recruiting industries. Skilled in Customer Relationship Management (CRM), Statistical Data Analysis, Contact Centers, and Management.

Brett Bailey's Current Company Details
Vero Property Group Ltd

Vero Property Group Ltd

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Director
Brett Bailey Work Experience Details
  • Vero Property Group Ltd
    Director
    Vero Property Group Ltd Jun 2020 - Present
    Stockport, England, United Kingdom
  • Employd
    Director
    Employd Oct 2017 - Present
    Manchester, United Kingdom
  • Spacious Place Enterprise
    Project Manager
    Spacious Place Enterprise Jul 2018 - Jan 2020
    Burnley
  • Reliance Advisory
    Consultant
    Reliance Advisory Mar 2017 - Sep 2017
    Manchester, United Kingdom
    Interim position supporting Reliance Advisory in growing their Contact Centre operation. Reliance Advisory is a 50-seat contact centre environment, managing a range of activities consisting of both B2C and B2B and across both inbound and outbound formats. Tasked with implementing business improvement concepts/processes across all areas whilst being responsible for operational performance, BI, Quality and Compliance, Recruitment, forecasting and financial delivery- Reporting directly to the company directors.
  • Autom8 Group
    Account Director
    Autom8 Group Feb 2016 - Jan 2017
    Birmingham, United Kingdom
    As the Account Director I was responsible for managing the entire customer base whilst also generating new business. I managed the relationship through the entire customer lifecycle from on-boarding new business through to customer retention. I manage the relationship for clients ranging from large enterprises through to small to medium sized businesses. My primary objective was to develop and grow all existing accounts whilst also identify viable revenue streams within the customer portfolio however I was also tasked with generating new business opportunities through a variety of channels.
  • Intelling Ltd
    Account Manager
    Intelling Ltd Apr 2014 - Feb 2016
    Manchester, United Kingdom
    As the Client Services Manager, my role was to maintain and develop many of the company’s major client accounts but also oversee all other accounts. Managing the day-to-day operations to ensure that all goals and objectives established by executive management were achieved. I was also responsible for networking with clients and identifying their needs to development new business opportunities for the company. This was achieved through building and sustaining a strong client relationship.
  • Convergys Intelligent Contact
    Account Manager
    Convergys Intelligent Contact Dec 2012 - Apr 2014
    Manchester, United Kingdom
    As the Account Manager my role is to develop major existing accounts through management of a long term sustainable relationship. I act as the primary point of contact for client activity across my related campaigns, as well as being directly responsible for all reporting and analysis aspects, which in turn ensures retention, growth and overall service delivery across the account.
  • Lbm
    Senior Client Service/Account Executive
    Lbm Feb 2010 - Dec 2012
    As an Account Executive and Senior Account Executive I was responsible for all client reporting and M.I. ensuring this was analysed and delivered in a timely fashion. During this time I developed my skills and increase my knowledge of the client and the type of work completed which helped me to progress to Client Services Account Manager
  • Lbm
    Quality Assurance Executive
    Lbm Aug 2009 - Feb 2010
  • Lbm
    Recruitment Site Support
    Lbm Jun 2009 - Aug 2009

Brett Bailey Skills

Customer Experience Outsourcing Call Centers Account Management Telemarketing Contact Centers B2b Crm Lead Generation Telecommunications Customer Service Team Management Customer Relationship Management Inbound Marketing Bpo Recruiting Management Workforce Management Customer Retention Team Leadership Business Development Call Center Business To Business Contact Centre Business Process Outsourcing Relationship Management Building Relationships Customer Relations B2b Marketing New Business Development Statistical Data Analysis Data Analysis Business Relationship Management Client Services

Brett Bailey Education Details

Frequently Asked Questions about Brett Bailey

What company does Brett Bailey work for?

Brett Bailey works for Vero Property Group Ltd

What is Brett Bailey's role at the current company?

Brett Bailey's current role is Director.

What is Brett Bailey's email address?

Brett Bailey's email address is br****@****p.co.uk

What schools did Brett Bailey attend?

Brett Bailey attended The University Of Huddersfield, Thornliegh Salesian College.

What are some of Brett Bailey's interests?

Brett Bailey has interest in Football, Children, Education, Environment, Family Time, Regular Exercise And Music, Human Rights, Golf, Health.

What skills is Brett Bailey known for?

Brett Bailey has skills like Customer Experience, Outsourcing, Call Centers, Account Management, Telemarketing, Contact Centers, B2b, Crm, Lead Generation, Telecommunications, Customer Service, Team Management.

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