Carol Bailey Email & Phone Number

Experienced, technical-support administrator proficient in project management and process improvement with extensive knowledge of commercial software applications. I holds a degree in Computer Information Systems with certifications in Software Support and Cyber Security. I am also a Certified Kaseya Administrator/Technician. As a Managed Service Administrator at Bryley Systems, I provide reliable and efficient IT solutions for clients in various industries, including biotech, academia, and manufacturing. I have over 20 years of experience including IT Systems and Security Administration, office administration, lab coordination, customer service, events planning, finance, manufacturing, supply chain, and quality assurance, and I am a Systems Administrator and Cyber Security Specialist and Certified Quality Assurance Specialist. I am proficient in Managed IT Services and Cyber Security, web and database design and administration, software systems support, lean six sigma, and executive administrative assistance. I have earned multiple certifications and degrees. I have received the MIT Excellence Award for Unsung Hero in 2015. I am passionate about improving processes, solving problems, and collaborating with diverse teams. In 2023 I received my Computer Information Systems degree at Northeastern University and Mount Wachusett Community College, with a concentration in Cyber Security and Software Systems Support, Database and Web Design and Administration. I am looking for a full-time position that allows me to leverage my skills and expertise in IT, biotech, or academia.

Listed skills include Executive Administrative Assistance, Clinical Laboratory Management, Web Design, Web Development, and 19 others.