Bailey Crabtree, Shrm-Cp Email & Phone Number

Brentwood, Tn, Us

Manage multiple client relationships within various HR service models and perform human resources-related duties at a professional level while maintaining a strong focus on customer service. ● Partner with our clients, their management team, and employees to implement and communicate various human resource policies, procedures, laws, standards and government regulations● Work as a HR Business Partner with client business owners or C-suit level contacts● Work closely with other internal departments to meet the needs of the client on a daily basis● Conduct HR assessments of clients to maximize service level opportunities and client engagement● Travel to client locations to communicate with management and/or employees on various HR related items● Assist in the implementation phase of new clients● Conduct exit interviews, analyze data and make recommendations to the management team for corrective action and continuous improvement● Respond to employee relations issues such as employee complaints, harassment allegations and civil rights complaints● Represent the company for any unemployment claims● Facilitate or provide training (including orientation) to the client’s workforce● Represent management in investigating, answering and settling grievances, by arranging and scheduling grievance hearings between personnel, supervisor and the management team● Work with legal counsel to respond to all EEOC and NLRB charges or any employment litigation that may arise● Oversee compliance with personnel documents for all PEO clients in house and guidance to HRO clients on file maintenance

New York, New York, Us

Brentwood, Tn, Us

Key Accomplishments:• Streamlined processes for performance management documentation by correcting the reporting system. • Oversaw redesign of employee handbook. • Organized and implemented improved Job Abandonment process.• Developed harassment training for employees working in New York and Illinois stores.• Supported HR processes for more than 6,000 employees across 430 stores.• Oversaw employee metrics, tracking, reporting, and analysis.• Conducted exit interviews for departing leaders and circumstances of job abandonment.• Oversaw completion of employment verifications for store employees.• Oversaw completion of background screenings for interim management positions.• Oversaw employee performance documentation process.• Assisted with creation and upkeep of field-based Performance Management forms and documentation processes.• Addressed and resolved employee grievances and concerns; provided coaching and/or recommendations when necessary, and completed necessary paperwork.• Edited and dispersed Policy and Procedure manuals to staff; supported, coordinated, and facilitated trainings as needed.• Maintained knowledge of basic human resources practices including but not limited to federal and state laws, benefits, compensation, and performance.• Managed field store filling system including organization files pertaining to investigations, stores, and personnel.• Provided HR department with support on specific projects including background check and screening activities.

Brentwood, Tn, Us

Nashville, Tn, Us

• Answered the telephone and took messages or forwarded calls; greeted customers, clients, and other visitors• Scheduled and confirmed appointments; Copied, filed, and maintained paper or electronic documents• Responded to incoming emails and performed other administrative tasks