Responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Gave tours of the facility and became technologically savvy with Planet Fitness's system. Handled any problems the members had and worked with the customer to come to a solution mutually beneficial for all parties.

Responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Gave tours of the facility and became technologically savvy with Planet Fitness's system. Handled any problems the members had and worked with the customer to come to a solution mutually beneficial for all parties.