Bailey Hinkle, Ma, Rd, Ld Email & Phone Number

Remote

-Serve as point-of-contact for Office of Applications & Software Engineering operations in a 139+ facility healthcare system; liaise with HR, senior IT leadership, clinical leadership, and the PMO-Guide department of 900+ resources through merger of healthcare companies and migration from Microsoft Office to Google Workspace via effective communication, training, and change management strategies-Develop resource management process to track new hires, transfers, terminations… Show more -Serve as point-of-contact for Office of Applications & Software Engineering operations in a 139+ facility healthcare system; liaise with HR, senior IT leadership, clinical leadership, and the PMO-Guide department of 900+ resources through merger of healthcare companies and migration from Microsoft Office to Google Workspace via effective communication, training, and change management strategies-Develop resource management process to track new hires, transfers, terminations, promotions, etc.; communicate resourcing trends to leadership and improve org chart accuracy and sustainability-Define, measure, document and track department performance metrics related to project/product delivery, resource management, roadmaps, and more-Provide peer coaching to team members regarding effective communication, design thinking, and empathy Show less

Orlando, Florida Area

-Managed point-of-sale application upgrades and migration from on-premise to cloud-based environment for retail locations across seven facilities-Remotely managed upgrade of CBORD patient nutrition applications, transition to NetMenu web-based application, and Enterprise Transaction Manager to support standardization and efficiency-Documented and communicated project details using Microsoft Teams, OneNote, Outlook, Excel, and Project Online

Altamonte Springs, Fl

-Prepared training materials and provided education for clinicians on new applications and functionality-Conducted train-the-trainer, super-user, upgrade and other training-Guided application team with design, build, and testing of clinical application components-Developed and maintained system process documentation and outlined process steps-Collaborated with hospital leadership, physicians, clinicians, end users, vendors and associates to develop and deploy… Show more -Prepared training materials and provided education for clinicians on new applications and functionality-Conducted train-the-trainer, super-user, upgrade and other training-Guided application team with design, build, and testing of clinical application components-Developed and maintained system process documentation and outlined process steps-Collaborated with hospital leadership, physicians, clinicians, end users, vendors and associates to develop and deploy electronic applications and new functionality-Applied change management methodologies to implement and sustain use of Microsoft Teams and OneDrive among training team to improve organization and reduce email load-Offered dietetic subject matter expertise and recommended customization of applications and processes for unique department scenarios Show less

Orlando, Florida Area

- Implemented standardized patient menu for seven hospital campuses- Reduced redundancy and inconsistency in foodservice database management via recommendation for CBORD Enterprise Transaction Manager adoption (migrated department from seven individually managed databases to a parent-child database environment with central administration)- Created standardized recipe format and made standardized recipes available to kitchen staff for the first time in department… Show more - Implemented standardized patient menu for seven hospital campuses- Reduced redundancy and inconsistency in foodservice database management via recommendation for CBORD Enterprise Transaction Manager adoption (migrated department from seven individually managed databases to a parent-child database environment with central administration)- Created standardized recipe format and made standardized recipes available to kitchen staff for the first time in department history-Standardized definitions and associated settings for physician-ordered diet restrictions to contribute to a standard patient experience and compliance with nutrition-related regulatory requirements- Created interface map to communicate relationship between Cerner EHR nutrition orders/allergies and corresponding CBORD data to nursing, dietitians, diet office employees, servers, and foodservice leaders- Improved department communication, collaboration, and documentation via implementation of Microsoft Teams, OneNote, and OneDrive for clinical dietitian groups, culinary committees, and interdepartmental project teams- Presented on room service best practice at CBORD User Group Conferences- Applied ISO 9001 and PDSA concepts to clinical project management- Recommended and facilitated appropriate training and change management strategies- Collaborated with sponsors, stakeholders, and SME’s to drive metrics and deliverables- Designed and tested processes to optimize efficiency and minimize failure modes Show less

Altamonte Springs, Fl

- Applied instructional design process (ADDIE) to IT employee onboarding program- Assisted with design and development of sustainable electronic resource book for new employees via Microsoft OneNote- Wrote a review of corporate website according to common web design principles (consistency, repetition, alignment, and proximity)

Orlando, Florida Area

- Maintained, audited, and improved campus CBORD database; inputted new items, menus, and strategies to enhance customer/employee/patient experience- Managed new CBORD application implementations and upgrades to include testing, preparation, training, and go-live support- Fused clinical and operational components of foodservice into cohesive processes and application via CBORD settings and strategies- Supported patient foodservice, retail foodservice and clinical areas… Show more - Maintained, audited, and improved campus CBORD database; inputted new items, menus, and strategies to enhance customer/employee/patient experience- Managed new CBORD application implementations and upgrades to include testing, preparation, training, and go-live support- Fused clinical and operational components of foodservice into cohesive processes and application via CBORD settings and strategies- Supported patient foodservice, retail foodservice and clinical areas of nutrition with HACCP, DNV, and ServSafe expertise; made corresponding communication and training available- Provided staff relief to the clinical nutrition team as needed Show less

Orlando, Florida Area

-Applied Nutrition Care Process and International Nutrition and Dietetic Terminology to the screening, assessment, education, intervention and monitoring of acute care patients-Participated in interdisciplinary medical rounds and communicated nutrition plan of care-Documented orders in Cerner electronic health record according to hospital policies and protocols-Recommended enhancements to EHR nutrition notes and forms to improve efficiency and usability-Oriented… Show more -Applied Nutrition Care Process and International Nutrition and Dietetic Terminology to the screening, assessment, education, intervention and monitoring of acute care patients-Participated in interdisciplinary medical rounds and communicated nutrition plan of care-Documented orders in Cerner electronic health record according to hospital policies and protocols-Recommended enhancements to EHR nutrition notes and forms to improve efficiency and usability-Oriented and trained Nutritional Services employees-Liaised between clinical team and foodservice operational team Show less

Bergholz, Oh

- Facilitated team-building exercises for groups of 5-50 participants- Provided safety instructions and demonstrations for high ropes and low ropes courses- Tailored challenges and instructions to meet the needs of diverse groups

Youngstown, Ohio Area

- Provided full catering services for events with 10-600 guests (meetings, ceremonies, athletics)- Consulted with customers regarding menus, service styles, decor, and activities- Designed and built presentations and displays to meet and exceed customer expectations- Oriented and trained new employees

Master Of Arts - Ma, Instructional Design And Technology, 4.0

Instructional Design & Technology is the science and art of designing innovative, effective, and engaging training and educational.

Bachelor Of Science (Bs), Food & Nutrition, Gpa 3.98

Activities and Societies: Leslie H. Cochran University Scholars Program, Kappa Omicron Nu Honors Society, Second Harvest Food Bank.