• Oversaw all communications with the customer. • Coordinated the driver and the team during the day of the move • Explained Bellhop policies to the customer, including billing, the protection plan, the damage claims process, clocking in and out, and other Bellhop procedures. • Coached 20 plus recruits and gave them real-time feedback

•Built, tested, and shipped chemical injection pump assemblies for oil, gas, water lines, and their sub-components. •Provided customer assistance on- and off-site. Additionally, this position included looking for improvements to the assemblies and process of building to save time and money.

• Coordinated and delegated tasks to over 30 plus volunteers.• Oversaw and assisted 400 plus event attendees. • Designed and enhanced all event materials such as shirts, badges, event boards, event materials, and website vectors. • Assisted with logistics and planning of the entire event. • Provided advice that streamlined the event each year to remove any bottlenecks.

• Developed and evolved OIT projects and brands to appeal/connect to the diverse St. Edward’s community. • Created and revitalized OIT Video brand via YouTube channel design/video content/graphic design. • Enhanced all OIT Special Projects content to match strategic initiatives and enhance the user experience. • Oversaw all OIT video production from filming to scriptwriting and editing. • Exercised responsibility and management of all small-scale OIT on-campus and off-campus events. • Assisted with the logistics, promotion, and execution of all OIT events. • Designed and collaborated on graphic design materials requested for OIT Communications. • Managed database structures in cloud mediums like Box. • Mentored and assisted in the training of OIT Special Projects Associates.

• Designed and cultivated event materials such as sponsors sheets, event packets, posters. • Communicated strategies on maintaining a brand.