Bailey Robertson Email & Phone Number

Washington, Dc, Us

Columbia, Missouri, Us

I work on the Oncology/Neurology floor, with a patient load of 5-8 patients on the overnight shifts. I am a Charge Nurse, as well as a Preceptor.

Columbia, Missouri, Us

Columbia, Mo, Us

Houston, Tx, Us

The Operations Manager is an exempt position responsible for the day-to-day administrative operations of the clinic. This position works collaboratively with the Clinical Director to ensure excellence in delivery and execution of daily operations. This position is responsible for hiring, scheduling, authorization management, and facility management, with an eye toward clinic financial sustainability. Job ResponsibilitiesAccountable for operational activities across multiple disciplines;Work with the Blue Sprig Clinical and Support Services team to accept and process referrals;Manage client authorizations and work with the Support Services team when authorization issues arise;Recruit, hire, and onboard Behavior Technicians and Registered Behavior Technicians;Collaborate with the Clinical Director to ensure the initial client intake is conducted in a timely manner;Audit the implementation of treatment programs;Ensure quality by managing the annual and ongoing training of the clinical team;Collaborate and build rapport with clients and employees to improve the likelihood of best possible outcomes; andFollows all policies and procedures, including but not limited to, confidentially and mandated reporting standards as set by the Blue Sprig Clinical team.

Houston, Tx, Us

• Fully demonstrates the knowledge and expertise in all areas of Client Service I in addition to the duties and responsibilities for Client Service II. • Work in a fast paced environment responding to inbound and outbound activities using multiple modes of communication. Demonstrates an ability to troubleshoot and handle more complex customer issues then CSR I. May provide coaching and support to CSR I. • Professionally represents the department and the organization in accordance to established company/department standards. Duties and Responsibilities: • Customer service focus with a professional attitude and excellent listening skills • Excellent verbal and written communication skills • Utilize appropriate soft skills and customer service skills to handle a broad range of issues and escalations • Provide prompt, courteous assistance to approximately 60 inquiries per day from various modes of communication • Following acceptable department process deliver appropriate response to inbound and outbound tasks • Able to handle multiple tasks and work in a fast-paced environment displaying a professional attitude at all times • Attentive to detail with the ability to read and follow standard operating procedures and departmental processes • Ability to follow directions and take instruction from others • Report client concerns using established protocols • Escalate issues as appropriate using established protocols • Identify and escalate priority issues through proper channels • Utilize interpersonal skills to interact effectively with other team members and clients • Actively participant in team meetings and trainings • Maintain quality scores at or above the department standard • Consistently meets accurate documentation requirements and utilization • Accountable to stay informed and apply client program details, department process updates and other communications

Dallas, Tx, Us

Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Plans menus by consulting with chefs; estimates food costs and profits; adjusts menus.Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining parking lot. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

New York, Us

Provide world-class customer service by delivering the four core service principles: put the book in the customer's hand, offer to order, offer the Member program, and fast cashiering.Greet and establish rapport with customers, engaging them in conversations about all our products and services.Ask questions to identify the customer's needs, providing recommendations using your expert knowledge of the specialty area, that connect the customer with the right solutions or products.Share technical knowledge and enthusiasm about all our digital products and services, providing a personalized experience to multiple customers at the same time.Respond to customer's concerns and questions, and wrap up the sale.Recognize trends and communicate in-stock positions to management by shortlisting local interest and top-performing titles and products.Ensure that products are put on the selling floor when received, identifying, organizing, shelving, and zoning in accordance with Integrated Store Operations (ISO), Visual Merchandising Standards (VMS), and shelving guidelines.Recover the selling floor during each shift, including but not necessarily limited to gathering and picking up items, straightening bookcases, maintaining tables in the Cafe, helping to maintain restroom cleanliness, and performing other store housekeeping tasks as required.Assist in any area of the store when necessary; including but not limited to receiving, cashwrap, Cafe and specialty areas.Protect company assets by adhering to all inventory and loss prevention standards; properly completing weekly cycle counts and inventories.Help orient and train new booksellers, ensuring a smooth acclimation to the store and our bookselling culture.Act with integrity and trust, promoting our bookselling culture and core values.

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse

Associate Of Arts - Aa, Social Sciences