Bailey Walatka Email & Phone Number

Sacramento, Ca, Us

- Collaborate with Product Management, Marketing, Learning & Development, and Customer Success teams to define Go-to-Market success for product and feature releases.- Write detailed release notes and create demos for all new features to share with the customer facing teams so they are well informed and feel empowered in sharing with the users of the products. - Create and track relevant metrics for each feature release to analyze adoption and work with Product Managers to create action items to increase adoption and provide data for retrospectives post-launch. - Manage the customer feedback loop by maintaining a sorted database of feedback from multiple platforms and products, respond to new requests and translate user feedback into actionable insights to enable Product Managers in their decision making. - Manage and enhance processes as the department scales by creating, documenting, and iterating upon new and existing processes and working with the product team to put them in place. - Work with Engineering teams to UAT new feature releases and reported bug tickets to ensure product excellence.

Sacramento, California, United States

Collaborated closely with the Product Operations Manager to establish the Product Operations team, marking the first-ever implementation of this team structure within the company.- Partnered with a group of Product Managers to ensure that their efforts align with the company's overarching vision.- Conducted thorough audits of backlogs and roadmaps to confirm that all required materials were available, commensurate with the Tier of the project.- Collected and organized customer feedback from multiple sources, ultimately informing the prioritization of projects.- Managed communication of new releases to all relevant stakeholders.- Developed a comprehensive product documentation, onboarding, and training materials for the Forms product, streamlining and enhancing new hire onboarding procedures.- Provided leadership to a small team of virtual assistants tasked with the real estate Forms Mapping process, ensuring timely and accurate completion of all necessary tasks.- Collaborated with sales and product managers to ensure the requirements for forms library launches were met and aligned with the company's overall objectives.

Acted as a point of contact between customers and solar company’s to ensure quality was maintained and contractual terms were being executed upon. Partnered with a handful of companies to hold them accountable and maintain direct communication with escalated customers. Communicated by phone and email with escalated customers who were delayed on loan payments and worked to resolve their issues to maintain their loan status.

Sacramento, California, United States

Managed up to 30 real estate transactions at a time for Realtors across California. Job duties include corresponding with agents & clients, sending out documents for signatures, checking documents and files for compliance standards, and keeping all parties involved on time and organized throughout the entirety of a transaction.

Roseville, Ca

Train new employees weekly from stores throughout the district by teaching hands-on classes, following up with employees on progress of their training, and keeping up to date on company training standards.Partnered with Store Manager to be number two store in the company for 2018 and 2019 through inventory management, training team members, analyzing store results, ensuring quality, and delegation of leadership team’s tasks.

Roseville, Ca

Partnered with other Shift Leads to ensure shifts were running smoothly and the store was on target to make it’s goals. Involved cash handling, customer service, training team members, and completing weekly tasks.

Roseville, Ca

Made hand crafted espresso drinks for customers’ orders in a timely manner, while finishing daily and weekly cleaning tasks and working with others on shift to ensure customers were satisfied.

Bachelor'S Degree, Business Administration And Management, General

Associate'S Degree, Music