- Making presentations to promote new products and special deals.- Helping customers by answering their enquirers.- Negotiating prices, warranty, terms, and conditions.- Achieved daily sales goals by cross-selling and promoting additional products and services.

a. Experienced web developer with academic and professional experience developing custom HTML web sites using C#, ASP.NET and MS SharePoint/JavaScript web front-end solutions. b. Assist clients with requirements gathering and design of responsive web interfaces for modern user interface (UI) and user experience (UX). c. Excellence at troubleshooting web site errors, web site administration and engaging with customers to fine tune site content requirement.

- Responding to telephone inquiries by providing quality service to customers and associates.- Strived for quick complaint resolution; commended by the supervisor for the ability to resolve problems on the first call and avoid escalation of issues.- Thoroughly learned the company's product offerings and contributed an increase in monthly sales.

a. Provided technical support to clients to maintain web site performance and desktop performance.b. Research and resolve customer service requests tickets within service level agreement (SLA).c. Develop custom HTML and JavaScript programs to manage web portal update requests.d. Troubleshoot network -related and site related issues by following standard operation procedures (SOP).e. Perform data entry and file share migrations.

a. Engage with customers to collect web site requirements, constraints, risks, and goals.b. Design and develop responsive web application using MS Visual Studio, HTML and C#.c. Using Object-Oriented Programming (OOP) best practices applied principals of encapsulation, inheritance, and polymorphism to create modular structures.d. Troubleshoot web site issues using debugging techniques and tools.e. Perform data entry and file share migrations.