Bailley T. Email & Phone Number

• Conducts investigative research, root cause analysis, and consulting on highly complex financial crimes, policy violations, and suspicious situations.
• Authors and submits Suspicious Activity Reports (SAR) based on findings of unusual activities.
• Analyzes transaction patterns, trends, anomalies, and schemes to identify risks.
• Reviews and assesses investigative findings, making recommendations based on outcomes.
• Utilizes open source intelligence and proprietary systems to gather additional information for investigations.
• Performs Enhanced Due Diligence (EDD) on high-risk clients and transactions to ensure compliance with regulatory requirements.

• Performed rigorous testing of operations to identify exceptions and prevent issues.
• Developed procedures for multiple departments, ensuring compliance with Federal and State regulations.
• Conducted in-depth investigations to identify business procedure gaps.
• Recommended updates to testing processes to align with new regulations.

• Conducted tasks and audits to ensure correct delivery and billing of video products and services.
• Identified and corrected over- and under-delivery of channels, impacting millions of customers.
• Assisted in audits leading to the removal of inactive digital receivers, reducing theft of services.
• Developed and implemented stream-based audits for accurate application-based programming.

O Fallon, Missouri

• Analyzed transaction activities for high-risk clients, ensuring compliance with Enhanced Due Diligence.
• Conducted comprehensive "Know Your Customer" reviews.
• Gathered and presented findings to upper management to improve operational strategies.

• Developed, updated, and reviewed processes and procedures for Citi Default Operations.
• Coordinated communications from upper management to all staff.
• Facilitated meetings and provided guidance on operational readiness issues.

Greater St. Louis Area

• Managed escalated issues with third-party vendors and borrowers.
• Resolved overdue utility bills, resulting in significant cost savings.
• Investigated claims and acted as liaison between vendors and internal teams.

Greater St. Louis Area

• Managed pre-foreclosure pipeline to meet critical deadlines.
• Trained team members on updates and changes in processes.
• Prepared and presented performance management reports and goals.