Responsible for IT infrastructure solution construction, implementation, systems integration and management. Delivery of high quality technical solutions to clients in response to their business requirements. Tasks performed require integrating hardware, software and network solutions in Cloud, Hybrid Cloud and legacy IT infrastructure environments. Work with IBM teams which may include clients, vendors, subcontractors and other partners. Technical Specialists primarily apply their technical skills in an internal or external client billable services and implementation environment.

Support of solution construction, implementation and systems integration, delivering high quality solutions to clients in response to varying business requirements. Tasks performed require integrating hardware, software, storage and network solutions. Identify project requirements, developing solution delivery, which may include vendors and subcontractors. Collaborates with others to provide services in carrying out assigned duties. Has latitude working within established processes and procedures. May be involved in new or complex designs, layouts, products, devices, components, methods or procedures. Ability to articulate and compare alternative approaches. Negotiation with specified objectives with client team is required. Works on professional level projects with minimal guidance from more experienced individuals. Position requires in-depth knowledge of one major platform, process or architecture. Performs assigned technical tasks including study, limited programming, and product installation. Must possess a strong operational knowledge of applicable operating systems, application programs, system diagnostics and remote support structure. Provides technical guidance and assistance to others; may serve as lead technical advisor for the IT team. Assists in the identification of new IT services opportunities.