Bajrang Kumar Email & Phone Number

Gurugram, Haryana, India

• Key Enterprise Accounts Handling: Planning and managing end to end logistics, warehouse, transportation and customer services of key enterprises client (Amazon, Maruthi Ltd.,ITC,Britannia,Technico Ltd, Machino, HNV etc.)
• Order to Cash Process: Leading Order to Cash process End to End of Enterprises customers.
• Logistics Evangelist: Commencing end-to-end logistics planning at PAN India level and managing online bidding team to secure the new and renewal of contracts.
• Middle and Last-mile Delivery Process: Keep a strong vigil on the movement of goods from a transportation hub or warehouse to their final delivery destination.
• Team Drive: Planning and leading team to ensure timely & safe delivery, timely & accurate billing, payment collections to ensure high C- SAT level.
• Business Estimation: Collaborating with teams to work on annual business targets forecast and executing the same accordingly during the year through hourly, daily and weekly review of targets achievement vs targets.

Delhi, India

India

• Key Enterprise Accounts Handled: Amazon, Flipkart, Asahi Glass India Ltd., Varun Beverages Ltd., ITC Ltd. etc.
• Order to Cash Process: Leading Order to Cash process End to End of Enterprises customers.
• Logistics Evangelist: Commencing end-to-end logistics planning at PAN India level and managing online bidding team to secure the new and renewal of contracts.
• Middle and Last-mile Delivery Process: Keep a strong vigil on the movement of goods from a transportation hub or warehouse to their final delivery destination.
• Team Drive: Planning and leading team to ensure timely & safe delivery, timely & accurate billing, payment collections to ensure high C- SAT level.
• Business Estimation: Collaborating with teams to work on annual business targets forecast and executing the same accordingly during the year through hourly, daily and weekly review of targets achievement vs targets.

Bangalore Urban, Karnataka, India

• Application Roll- out: CRM project - rolled out seamless Siebel & BRM applications across all India locations and leaded role as business spoc for business requirement gathering phase to go live phase.
• Order to Cash Process: Leaded Order to Cash process End to End of SME customers.
• Target Achievement: Secured the Sales, Collection & Retention targets vs actual on a weekly basis and led discussion with concerned departments through hourly, daily and weekly review meetings.
• Planned and revamped strategies to advance online payments and augment online payers from 40% to 95%.
• Worked for Fix Term Subscriber base with some data analysis and daily execution and augmented the Fix Term Subscriber base from 30% to 55%.
• Team Leadership: Mentored and guided team for single-digit GART under customer service issue resolution. Team drive for higher New Sales login, Reconnection count through Big day drive logic, FTD vs Last (best) month.

Pune, Maharashtra, India

• Monitoring of Unpaid/Partially paid invoices to minimize future debts and losses through dunning.
• Manage the collection process and perform collections for Key customers.
• Timely generations & submission of reports and PPT slides for CSO reviews.
• Successfully designed and launched the Dunning process for domestic market segment.
• Data Analysis & RCA done with data accuracy as per management requirement.
• Identify and raise customer disputes and drive timely resolution of disputes.

Delhi, India

• Co-coordinating with all the categories (Merchandising teams) for store wise article allocation with qty and maintaining target stock level & Reorder level in all stores & malls.
• Monitoring the stock movement from DC (Warehouse) to stores. Ensure >99% supply rate from DC to stores.
• Monitoring weekly sales of SKU and reports on trends to sales and product management.
• Coordinating with vendor for timely delivery of stocks and ensure higher fill rate.
• Inventory planning for goods in the logistics.
• Revise store and DC wise Target Stock depending upon sale, promotions and other offers.

Gurugram, Haryana, India

Handled Billing, Collections and Account & Audit routine activities.

Gurugram, Haryana, India

Worked as Account & Audit executive.