Admin Support Staff - Ohs
Current
Dec 2019 - Present
AeroLeads people directory · profile
Beth Baker Email & Phone Number
Support Staff - OH&S
at
BC General Employees' Union (BCGEU)
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Support Staff - OH&S
Location
New Westminster, British Columbia, Canada
Who is Beth Baker? Overview
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Quick answer
Beth Baker is listed as Support Staff - OH&S at BC General Employees' Union (BCGEU), based in New Westminster, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Beth Baker.
Beth Baker previously worked as Admin Support Staff - OHS at Bc General Employees' Union (Bcgeu) and Temporary Support Staff at Bc Government And Service Employees Union (Bcgeu). Beth Baker holds High School from New Westminster Secondary School.
Company email context
Email format at BC General Employees' Union (BCGEU)
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BC General Employees' Union (BCGEU)
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Profile bio
About Beth Baker
Experienced in several aspects of Call Centre Workforce Management, including real-time analytics, timekeeping, and forecasting, supplemented by several years experience in Customer Service.Currently enrolled in the Certified Payroll Practitioner program with the Canadian Payroll Association
Listed skills include Iex Total View, Iex, Microsoft Excel, Microsoft Word, and 6 others.
Current workplace
Beth Baker's current company
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Bc General Employees' Union (Bcgeu)
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10 roles
Beth Baker work experience
A career timeline built from the work history available for this profile.
Temporary Support Staff
Jun 2018 - Dec 2019
Workforce Management: Forecaster
Track historical call volume and average handle times. Create long-term (2 month) forecast using budgeted numbers provided by Resource Planning AnalystsCreate short-term (2 week) forecast based on historical data; including year-over-year, monthly, weekly, and daily trends, promotional offers, events, holidays, and other potential impacts.Updating.
Jan 2017 - Apr 2018
Workforce Management: Change Coordinator (Timekeeper)
checking agent attendance and activityreconciling and correcting agent overtimereviewing schedules prior to payroll downloadreconciling payroll data against schedule data to ensure accurate payscheduling weekly roundtable meetings between agents and maangers
May 2015 - Jan 2017
Workforce Management: Real Time Analyst
Real time call centre monitoring; Real time Call flow analysis and distribution. Ensure best possible staff efficiency and performance. Report and coordinate with supervisors daily staff attendance.Helped align processes across call centres Nationally.
Oct 2012 - May 2015
Customer Service Support
Provided support to frontline representatives and resolved customer escalations.Creating informational and training communication pieces for customer care teams.Instrumental in creating and training a support administration teamCreated and maintained the floorwalking schedule for frontline supportAssigned as acting team lead in the absence of a supervisor
Sep 2010 - Oct 2012
Customer Service Representative - Billing
Assisting customers in understanding their bills, taking customer payments and making payment arrangements for delinquent accounts. Booking orders for adding and changing services on customer accounts.Project lead on product rate adjustment testing.
Sep 2008 - Sep 2010
Assistant Manager
Sep 2005 - Sep 2008
Assistant Manager
Oct 2004 - Sep 2005
Accounting Clerk
preparing historical tax returnspreparing estate tax returnsfiling, typing correspondence, invoicing
Mar 2000 - May 2004
1 education record
Beth Baker education
-
New Westminster Secondary School
FAQ
Frequently asked questions about Beth Baker
Quick answers generated from the profile data available on this page.
What company does Beth Baker work for?
Beth Baker works for BC General Employees' Union (BCGEU).
What is Beth Baker's role at BC General Employees' Union (BCGEU)?
Beth Baker is listed as Support Staff - OH&S at BC General Employees' Union (BCGEU).
Where is Beth Baker based?
Beth Baker is based in New Westminster, British Columbia, Canada while working with BC General Employees' Union (BCGEU).
What companies has Beth Baker worked for?
Beth Baker has worked for Bc General Employees' Union (Bcgeu), Bc Government And Service Employees Union (Bcgeu), Shaw Communications, Claire'S Inc., and Carlton Cards.
How can I contact Beth Baker?
You can use AeroLeads to view verified contact signals for Beth Baker at BC General Employees' Union (BCGEU), including work email, phone, and LinkedIn data when available.
What schools did Beth Baker attend?
Beth Baker holds High School from New Westminster Secondary School.
What skills is Beth Baker known for?
Beth Baker is listed with skills including Iex Total View, Iex, Microsoft Excel, Microsoft Word, Microsoft Office, Written Communication, Call Centers, and Customer Service.
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