Christopher Baker Email & Phone Number

Hobart, Tas, Au

Tasmania, Australia

Hobart

• Plan and undertake business and systems analysis and investigations, including SWOT analysis.• Recommend and implement data quality strategies and process improvement.• Improve organisation efficiency with system and data quality strategies. • Produce executive level presentations and reports.• Develop innovative solutions to complex problems.• Communicate effectively with all business areas and staff.

Tasmania, Australia

• Effectively leading and managing the Casino and Business Systems teams in line with Federal Group strategies, policies and procedures, to attract, retain and engage staff who provide outstanding customer service• Vendor Relationship and contract management, ensuring that agreed service levels are enforced and ensuring that maximum value is achieved from the relationship• Ensuring disaster recovery and business continuity processes are in place and are effective• Championing and instilling a responsive and solutions-focused service mindset within the team • Ensuring services delivered by teams are delivered in a timely manner in accordance with agreed service levels and standards• Actively engaging with the Business Engagement Manager and representatives from the Businesses to understand their system needs and recommending and implementing solutions to satisfy these needs, within the agreed service levels• Ensuring hotel, casino and retail related systems are appropriately managed within the agreed service levels, including, but not limited to Point of Sale, Property Management, Gaming Management, Table Games, Building Management, and booking systems• Working closely with representatives from across the business and IT to support the successful delivery of projects that introduce new, or impact on existing, hotel, casino and retail related systems• Identifying, defining and driving systems service improvement initiatives and foreseeing and addressing risks, and resolving complex issues• Providing input into the continuous improvement of systems and processes within IT, including consideration to business feedback, to reduce the impact of technology failures and improve business outcomes

Tasmania, Australia

Chair of the Tasmanian branch of the Australian Computer Society; Australia's professional membership organisation for the ICT sector. Within this role I oversee the Tasmanian Branch Executive Committee and state activities; represent Tasmanian ICT professionals within the state as well as nationally; direct branch planning and ensure all efforts align to the ACS strategic plan and values. This is an elected position.

Australia

Congress is an advisory body to ACS Management Committee and consists of the National Office Bearers, the Directors, the Congressional Representatives, the Chief Executive Officer and, if any, the Co-opted Congress Members.Congress:(a) may determine directions and policies for the Society, and(b) elects the Elected National Office Bearers, and(c) elects the Directors, and(d) provides advice to ACS Management Committee, at its own instigation and/or at the request of ACS Management Committee, on strategic planning and otherwise for the betterment of the Society.

Tasmania, Australia

Vice Chair of the Tasmanian branch of the Australian Computer Society; Australia's professional membership organisation for the ICT sector. Within this role I assist with the overseeing the Tasmanian Branch Executive Committee and state activities; represent Tasmanian ICT professionals within the state as well as nationally; direct branch planning and ensure all efforts align to the ACS strategic plan and values. This is an elected position.

Tasmania, Australia

Hobart

Setting and maintenance of all parameters required for system functionality, including User Access, Configuration, Reporting and day to day maintenance activities to ensure data integrity is maintained and system performance is optimised.Engage with vendors to manage the implementation and operation of systems to meet the needs of the business.Optimise business decisions by the facilitation of data consolidation, extraction and business intelligence reporting.Promote the efficient and effective use of current technologies within the business, encouraging and enabling staff to maximise its benefits to the business.Identify and implement continuous improvement initiatives, including systems changes, data integrity improvements and changes to policies and processes, to increase productivity, outcomes for customers and business profitability.Support the development of reports, application and workflow solutions to enable business insights and initiatives.Undertake analysis and specification of software development projects to ensure they are fit for purpose.Research new technologies to enable innovation within the business.Assist in upgrade planning to ensure business requirements and service levels are maintained.Identify, establish and manage relationships with key external and internal stakeholders and contribute to the effectiveness of the gaming team at Wrest Point to enable effective decision making with respect to the successful operation of the business.Adhere to IT policies, legislative and compliance requirements and operational regulations as adopted by the business to minimise organisational risk and protect organisational reputation.

Tasmania, Australia

Design, develop and implement applications that support day-to-day operations.Provide innovative solutions to complex business problems.Plan, develop and implement large-scale projects from conception to completion.Develop and architect lifecycle of projects working on different technologies and platforms.Interface with clients and gather business requirements and objectives.Translate clients’ business requirements and objectives into technical applications and solutions.Understand and evaluate complex data models.Design, develop and implement new integration.Execute system development and maintenance activities.Develop solutions to improvise performance and scalability of systems.Evaluate, assess and recommend software and hardware solutions.Develop software, architecture, specifications and technical interfaces.Develop user interfaces and client displays.Design, initiate and handle technical designs and complex application features.Develop, deliver and test software prototypes.Assist software personnel in handling ongoing tasks as required.Build flexible data models and seamless integration points.Innovate and develop high-value technology solutions to streamline processes.Initiate and drive major changes in programs, procedures and methodology.Coordinate with other developers and software professionals.

• Maintain and develop systems/solutions for operational and administration staff.• Manage a range of tasks associated with full project life cycle including analysis, design, development, deployment and quality assurance of business information systems and technology infrastructure.• Provide specialist technical application development and work with a team of Computer Systems Officers, client representatives and consultants who are employed in information technology tasks.

Tasmania, Australia

Bcomp, Software Engineering - Computer Science

Activities and Societies: HDNUG Hobart dotNet User Group

Education record