-Support clients with physical difficulties-Help clients in everyday activities (dress, shopping, transport, translation etc.)-Assist and train clients with their technology needs including cybersecurity training

- Provide support to a variety of clients including HR, Nurses, Finances, and C-suite executives.- Provide Help Desk support via phone/email to the employees in a timely manner.- Diagnose and solve computer, laptop, tablet, and phone hardware and software problems.- Maintaining DHI's website by working with the CEO on various designs and content ideas.- Management of the company and its multisite firewall and add exceptions of it as needed.- Create new AD accounts for users, manage permissions, and deactivate retired accounts for old employees based on HR requests. Setup Windows laptops, Desktops, tablets, printers, and phones for employees, manage inventory, and provide training on these devices as needed.- Communicate with various vendors and provide recommendations based on the company's needs and budget.- Setup and provide support to VoIP system including setup of the phone number, speed dial, location, and general maintenance to the system.