Manage all activities directly related to designing and creating customized cakes, cookies and desserts with consistent sales growth since launching the business.Conduct needs assessments with the clients to understand their vision and to ultimately create a product to meet their unique requirements. Determine products to be sold set price models that are competitive within the East Bay market.Manage all operations including ordering supplies and the business’ financesBuilt a reputation as an organized and efficient pastry chef and cake decorator who can work well within tight deadlines

Owner, Baker and Pastry Chef of Baker Billy Specialty Pastries and Custom Cakes.

Sales Support: Maintain orders and deliveries of Candy, Snacks and Grocery categories for 53 Costco Northern California locations. Order processing - Verify incoming purchase orders for accuracy in pricing, delivery dates, vendor terms, and allowances.Work closely with vendors and Costco to ensure accurate transitions from initial order, to delivery.Vendor commitments and maintenance: Responsible for maintaining vendor commitment agreements for IRC's, MVM's and Endcap promotions. Verify maintenance in our Avis system, matches information on vendor provided buydoc, and Costco's maintenance system.Maintain files: Maintain purchase orders and vendor documentation for current and past years.Vendor deductions: Research Vendor/Costco related deduction opportunities. Complete paperwork and communication with Corporate to ensure valid deductions are handled thoroughly and quickly to maintain budget accuracy.

Primary baker for a coffee house and kitchen that specializes in specialty pastries, desserts and food made from organic and sustainable ingredients.Check production schedule to determine variety and quantity of goods to bake. Open the kitchen and prepare key ingredients for the day.Prepare and bake a variety of pastries including but not limited to: muffins, scones, cakes, focaccia bread, pies, cinnamon rolls, cookies, pizza dough, marshmallows, graham crackers and fudge.Monitor baking process to identify needed adjustments

Pastry Chef. Bring in new ideas and recipes along with our outstanding menu items such as chocolate decadence cake, warm pear tart and seasonal bread puddings.

Primary promotional contact for all divisions of Main Meal and Ingredients; this role included the supervision of 8 National Promotional Pricing Specialists to ensure that all promotional vehicles were priced accurately for all Vons storesAnalyzed weekly reports – Coupon Management System High/Low, Items Not Priced, Redundancy Coupon Checks to reduce errors and ensure proper tag count estimates were sent to Vons storesEstablished weekly goals for the Vons promotional teamMentored and trained National Promotional Pricing Specialists to maximize results and gain profits share and salesIdentified opportunities and recommended solutions to Vons stores and Consumer Demand teamCoordinated proofing for all weekly ad vehicles

Maintained and controlled inventory pricing practices for the General Merchandise, Health and Beauty Care items including promotional recommendations and electronic discounts for advertised and unadvertised specials in the Phoenix division. Promoted to Pricing Supervisor within 9 months.Identified and resolved promotional overlap opportunitiesProofed weekly ads and ROP’s for pricing accuracyCreated and maintained coupons and attached them to assigned resale items to ensure that coupon limits and purchase requirements were met

Provided technical customer support for the telecommunications industry.Worked with customers to troubleshoot and resolve phone and voicemail issues and manage customer records.Communicated with the field sales team when onsite customer support was required

Conducted customer territory analysis to support targeted marketing and sales efforts.Analyzed customer demographics on behalf of customers in order to increase overall sales.Designed graphic presentations to present the data to prospective and current customers