Develop internal and external relationships with customers and clients.Sell automotive leases to various customers, clients, and businesses.Assist and support companies and organizations in meeting their transportation requirements.Advise customers on financial options available in the market to meet their automotive needs.Advise customers on vehicle and leasing options to meet their personal or business needs.Provide customers the complete vehicle information with costs, terms and conditions.Prepare estimates, workout the cost of the automotive business or vehicles including taxes.Prepare lease agreements with contract and lease terms, credits and warranties.Integrate the best practices in preparing lease agreements for customers.Ensure hundred percent customers satisfaction through honest efforts in automotive business.Assist internal employees with their leasing customers.Advise customers on lease end options including, trading, selling, turning in, and buying out their existing leases.Maintain open lines of communications with current and prospective leasing customers to assist with any needs or questions they might have throughout the process.Facilitate lease buy outs.

Provide quick and effective responses to inbound and outbound internet leadsProcess and distribute leads from different to lead sources to the internet teamPrice vehicles for customers both in store and over the internet via email, text, and phoneAnswer questions regarding features and benefits of each vehicleProvide comparison of our products versus the competitionBuild and maintain long term customer and business customer relationships to continue providing future services and productsProvide guidance and assist sales associates and other managers with product questions, pricing various scenarios, and closing salesCoordinate with various departments to provide streamlined experience throughout all phases of the buying processGather pertinent information to used car department to get accurate appraisals on trade in vehicles

Design and implement business strategies, plans and proceduresSet comprehensive goals for performance and growthEstablish policies that promote company culture and visionOversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)Lead employees to encourage maximum performance and dedicationEvaluate performance by analyzing and interpreting data and metricsWrite and submit reports to the CEO in all matters of importanceAssist CEO in business venturesParticipate in expansion activities (investments, acquisitions, corporate alliances etc.)Manage and grow relationships with partners/vendors

Develop detailed analysis, needs assessment, documenting processes, and performing user acceptance testingWork with business units, including end users of programs as well as executive level employees, to identify and document areas of improvement, and build proposals for IT solutionsCoordinate with IT and executive leadership to determine viability, cost effectiveness, and time frame for solution development and implementationActing as liaison between end system users and developers throughout project durationDevelop end user training as projects deployConsult with various functional groups within IT and internal business units to develop business transformation plans to meet business needsEngage in leading sprint meetingsUtilize agile methodology to test new developments, provide user stories, visual management boards and timeboxes, and maintain product backlogsProvide leadership with progress updates throughout development

Identify potential qualifying businesses Prospect identified businesses to establish business relationship Foster business relationship to get prospect to sign a natural gas contract Oversee gas supply chain to ensure gas contract is fulfilled according to terms Manage established book of business Respond to prospect and customer questions via phone, email, and in person meetings Provide explanation and pricing on different commodity products offered

Conduct training and educational programs for new and existing sales and account management agents Work with business unit to identify inefficiency in processes and areas of improvement Work with IT and supporting business units to develop solutions to inefficiencies and areas of improvement Oversee project development Establish training curriculum for new project implementation Conduct virtual training through Fugent WebEx/Adobe Connect/Adobe Captivate for various business partners Worked with QA teams to run testing on applications prior to official deployment of business solutionsActively engage in leading sprint meetingsProvided ad hoc reports for various stakeholders through SQL queries

Contact customers to provide a full range of services designed to retain business and increase customers awareness of the Nationwide brand. Provide an extraordinary customer experience of all personal lines products via outbound telephone contacts, inbound phone calls, on-line chats, or internal transfers. Perform retention-related work for various distribution channels, access points, and numerous business units on behalf of Nationwide. Responsible for selling and cross-selling new products to current policyholders and to quote/bind new products for new customers. Process policy related additions, changes, and performs other processing activities as needed.

Director of production. Set up and maintain production equipment. Coordinated lighting and sound with employees.