Cate Baker Email & Phone Number

Vancouver, WA, US

• Partner with the UKG Sales organization and all Services lines of business to pursue and close services opportunities
• Understand the client's strategic business and technology goals and create the proposed service approach and solution
• Drive the sales process to completion, coordinating all resources and documentation such as proposals, SOW's, RFP responses, etc.
• Maintain and track critical sales and pipeline data on opportunities
• Grow services revenue by interacting with all levels of client management and proposing solutions that provide business benefit
• Develop an understanding of each client's business, operations and industry trends

New York, New York, US

• Software Implementation: Partner with Enterprise clients to deliver Talent Development products. Plan and deliver full project life-cycle global implementation of SaaS solution. Translate scope definitions and client.
• Customer Success and Enablement: Ensured ongoing and long-term success of implementations by working with customer’s C-Suite, IT teams and user populations to identify improvement opportunities and enhance the client.
• Process and Product Improvement: Recognize and advocate for internal and customer-facing process and product optimizations while leveraging tools such as Jira and Salesforce.
• Team Mentorship: Advise implementation project managers on best practices. Assist in onboarding and facilitating shadow opportunities.

• Software Implementation and Enablement: Partner with Enterprise and Mid-Market clients simultaneously to deliver integrated HR Service Delivery products. Leverage consulting expertise to create workflows aligned with.
• Business Development and Operations Strategy: Drive improvements for cross-departmental internal process, the client experience, and implementation methodologies. Coordinate Objective Key Results (OKRs) goal setting.
• Team Growth and Mentorship: Manage and grow a team of implementation project managers with an emphasis on building and maintaining a robust culture and support model. Track, measure, and review success metrics to.
• Additional Roles Held: Sr. Implementation Project Manager (2020) and Implementation Project Manager (2019 – 2020)

Oregon City, OR, US

• Program Management: Research, budget, build, execute and monitor full HR program inventory including onboarding, talent development, talent acquisition, total rewards, training and development, machinist apprenticeship.
• Business Development and Operations Strategy: Built adoption and change management frameworks for new program implementations and HR related software introductions. Defined, monitored, and reported on established.
• Software Implementation and Enablement: Directed the implementation lifecycle of technology tools, such as the Human Capital Management platform (UKG), web-based phone system, CRM tool, B2B website, and ERP platform..

St Augustine, Florida, US

• Business Development and Operations Strategy: Drive deployment of organizational business directives through sales promotions and new product introductions for multiple sales divisions. Responsible for communication.
• Division Growth: Manage ERP pricing, delivery time frame accuracy, material specifications, and promotions. Review and monitor sales reports to recommend changes to anticipated sales programs.

Costa Mesa, CA, US

• Software Implementation and Enablement: Responsible for the planning, development, configuration, testing, training, and deployment for time management system implementation, affecting over 1,500 retail employees..
• Talent Development: Assess corporate training offerings utilizing learning competency models to align outstanding gaps. Partner with L&D teams to plan and create training programs for retail associates.
• Communication Strategy: Responsible for organizational wide communication approach focused on retail associates, including sales strategy direction and promotions.

Master Of Science - Ms, Human Resource Development

Bachelor Of Arts - Ba, Anthropology