Jacqui Baker Email & Phone Number

Adelaide, South Australia, Australia

Adelaide, Australia

• Preparation of strategic, skills-focussed resumes with a general cover letter, cover letter for recruiters as well as a letter of interest• In-depth labour market research into specific countries, states and industries. • Creation/ optimisation of LinkedIn profiles for candidates hoping to attract overseas employers- getting shoulder-tapped and building a social media presence through the use of video resumes and by keeping your profile active through regular posts and updates, sharing content and engaging in the right industry groups to create networks of connections• Professional support and communication with clients via an online portal for 30 days support to ensure that they are following the recommended steps, coaching them to prepare for interviews and making sure that they do not have any issues or technical problems

Johannesburg Metropolitan Area

• A recruitment generalist specialising in the Trades, Automotive, IT, Finance and Logistics industries• Solely responsible for all permanent recruitment at the company• Maintaining excellent relationships with clients and candidates• Placing well-worded and appealing adverts on various platforms to encourage a high number of applications- this included the use of PNet, Jobmail, Gumtree, LinkedIn and other websites as well as our own website and social media platforms.• Screening applications according to client’s criteria and job brief• Declining unsuccessful applicants in a professional, but empathetic manner• Scheduling appointments with short-listed candidates, and conducting thorough interviews and background checks and screening (biometric fingerprints for criminal checks)• Retyping resumes in professional format with a detailed and strategic motivation• Reference checks and verification of criminal records, and qualifications.• Submitting resumes to clients, and scheduling interviews• Salary and offer negotiations• Invoicing• Some temp staff recruitment, and related monthly HR administration (timesheets) and payroll (Excel)

Johannesburg Metropolitan Area

• Maintaining regular communication with clients as well as candidates• Recruitment of temp staff (drivers, operators, technicians, data capturers and debt collectors), some projects on a massive scale (high volume recruitment)• Monthly payroll on Excel- capturing timesheets, and completing all calculations up to handover to the accountant • Maintaining good working knowledge of HR rules, policies and regulations• Preparation and maintenance of Contracts and all related HR administration• All administration with regards to the management of up to 50 +/- 80 employees as a registered labour broker- maintenance of contracts and personnel files • Generating, preparing and distributing induction packs, contracts, policies and written correspondence with fixed term contractors• Managing day-to-day queries • Monthly calculations for Overtime, Payroll, Leave as well as the provision of UIF and SDL• Invoices and payroll • Investigations pertaining to Disciplinary action and hearings• Minutes taken in hearings and counselling sessionsGeneral:• Compilation and Submission of Workplace Skills Plans and Annual Training Reports to Department of Labour on behalf of the company• Chairing Disciplinary Hearings• Assisted with collecting data for BEE audits• Researched potential new clients for business development• Events planning for end-of-year parties

London, England, United Kingdom

Ship Shape is a London-Based construction and recruitment organisation, started by Australians, specialising in the recruitment of antipodean tradesmen for the construction industry in the UK. They also offered accounting, tax and payroll services as well as CSCS (Health and Safety) Certification for tradesmen. I worked for Ship Shape for 1 year and 8 months, and only left the company due to my visa expiration and returning to South AfricaContract Services Manager: June 2008- February 2009• Acting as a team leader for Junior team members• Dealing with Clients on a higher level and dealing with complaints and issues• Ensuring Deadlines are met and Daily Pay-Runs were completed (Excel)• Development and Presentation of Training Program/ Inductions to new staff, and new members of this divisionContract Services Consultant: July 2007- June 2008• Managing a pool of tradesmen (up to 150) - job placement, Resumes, tax information, payroll and customer service• Weekly follow ups to my candidates and maintaining their information on our portal• Selling our Payroll Service to new Clients- presentations and site visits• CSCS (Construction Skills Certification Scheme) - selling, administrating and invigilation of tests: Occupational Health and Safety• Admin, Payroll, Inbound and Outbound Sales

Diploma, Human Resources Management

AHRI accredited Diploma in Human Resources Management

Matric

Matric