Formation of the financial service. Marketing research, analysis of the local and global market. On the basis of market research the concept and strategy of development is formed.Development and implementation of the company's financial resources management strategy. Search and formation of sources of financing of the company. Financial and economic analysis and design, budgeting. Development of a business plan, pricing policy, investment attractiveness assessment, planning and control of financial flows. Development of regulations, standards and regulations.Formation of the management budget of revenues and expenses of the company. Strategic planning and budgeting by activity area. Expansion of products and services.Development and implementation of measures to optimize business processes and their effectiveness. Search for new directions for the development of the company. Negotiations with customers and clients at the level of top officials.Coordination of the company and its services.

Responsibilities and functions:As part of the work in the block of problem and non-core assets, he worked in two main areas of the SMP Group:1) Analysis and planning of activities - Report on the implementation of responsibilities: asset recovery for individuals and legal entities;- Preparation of periodic reports on the effectiveness of debt collection and decomposition in the context of: banks, the borrower's region, type of loans, overdue debt and other segments; - Budget planning for the block of problem and non-core assets and monitor expenditure; - Establishment of invoices for payment through the system of Master Balance and control of stages of approval- Implementation planning key performance indicators work with distressed assets, and track progress of KPIs;- Preparation of the presentation on the results of the quarter / year and formation of materials for the report on the Board of the Bank;2) Methodology and organization of business processes- Development and optimization of the strategy for working with the loan portfolio;- Making proposals to improve existing processes;- Preparation of a roadmap of planned initiatives;- Regulation of new forms and methods of work with troubled debts;- Development of regulations on motivation of employees of the Banking Group;- Development and approval of KPI card and passport for individuals and legal entities;- Development of a local methodology to normalize the number of employees of units to work with problem assets and timing of all functions;- Development of methods for calculating the cost of recovery;- Provide advice to the structural units of the Bank on issues related to the activities of the DivisionProgress: - Successfully implemented a project to normalize the number of employees- Improved data quality in banking systems in cooperation with the Department of information technology

Responsibilities and functions: - Development of key performance indicators for assessing the work of regional branches on problem debt. Decomposition of planned indicators on the level of problem debt in the context of regional branches. Monitoring the implementation of plans to settle bad debts and sell collateral;- Monitoring of the Bank's existing internal documents on work with troubled debts, making the necessary changes and additions in accordance with the adoption of new legislative acts of the Russian Federation and regulatory documents of the Bank of Russia;- Collection and study of information related to the work on reduction of problem loan debt, including participation in the organization of automation of the process of working with problem loans. Monitoring of the financial condition of the portfolio and calculation of the reserve; - Preparation of proposals aimed at ensuring the settlement of bad debts on loans and minimizing possible losses for the Bank; - Supervising the work of regional branches on issues within the competence of the Department. The KPI calculation is performed in the context of regional branches; - Participation in the development of the business plan of the Department, preparation of the report on its implementation within management functionality; - Participation in the development of normative documents of the Bank. Preparation of documents for the collegiate body of the Bank; Progress: - The key indicators of efficiency of work with problem debt on the basis of which the system of motivation of employees is developed are entered. - Participation in the development of the following documents: Regulations on work with problem debt of legal entities and individual entrepreneurs-clients of micro business; Position Of the Department of microbusiness on settlement of problem debt; Position of the Department of examination and analysis of problem debt.

Main task:- Management and control of the General process of work with overdue (problem) debts of individuals and legal entities;- Formation of strategy and control over the implementation of telephone collection, on-site collection and enforcement proceedings;- Formation of reports and analytical conclusions on the level of overdue (problem) debt;- Analysis of the loan portfolio, identification of problem areas and development of measures to optimize the workflow aimed at improving the performance of collection of overdue debts;- Monitoring the implementation of established standards and targets;- Development of technology and methodology for all stages of work with overdue (problem) debts of individuals and legal entities. - Development of requirements for software for work with overdue debts, testing, implementation of the system. Progress: - Centralization of mail distribution processes and search for additional contact information (skip tracing)- Optimized the processes for collecting bad debts helped to increase operating profit;- Together with the Department of personnel management implemented a motivation system for the Department of remote recovery and Department of mobile recovery;- Participated in the development of "Atlas maps" of all processes to work with problem / overdue debts; - The regulation on work with problem / overdue debt on the basis of "Atlas of cards" is developed";- Developed instructions for working with the software package for work with problem debts.

Responsibilities and functions: - Increase of efficiency of business processes of a credit cycle of work with the borrower from issue of the credit, before closing of credit business.- Control of compliance of the issued loans and formed credit cases with the requirements of the Bank.- Working with overdue and problem debts: formation of reports on problem loans in the context of products, the submission of issues on debt restructuring for consideration by the credit Committee.- Interaction with divisions of the Bank for the recovery of bad assets.- Conduct weekly selectors with branches of the regional Directorate: solving current problems, finding effective solutions and checking the execution of instructions.- Preparation of reports on a monthly basis.- Analysis of the problem asset on the quality of loans at the point of sale; the share of the problem asset in the loan portfolio with proposals to reduce the share; the effectiveness of collection agencies.- Control of work of branches with collection agencies on collecting problem assets, assignment of the rights of the requirement for unreal for collecting assets, ensuring coordination unreal for collecting assets for write-off at the expense of the created reserve on possible losses on loans.- Control of timeliness of carrying out meeting of Groups on work with the overdue and problem debt on credits of retail business.- Control over the conduct and organization of training and certification of participants in the credit process.- The analysis of the indicators characterizing the condition of work of branches of the organization and control of retail crediting of territorial managements, removal of the offers directed on improvement and improvement of work of branches.Achievements: Systematization of data and implementation of overdue and problem debt reporting based on statistical analysis. Standardization of data sent by the branches.

Responsibilities and functions: - Creating and maintaining management reporting.- Preparation of a presentation to the Board of Directors on the results of the company's activities.- Analysis of the actual financial results of the company's activities and deviations from the planned indicators.- Development of performance indicators of various divisions, departments of the company: telephony, mobile teams, Department of pretentious recovery, postal service and SMS.- Description of business processes of all divisions (building in Visio on the principle of ARIS).- Monitoring and evaluation of the achieved KPI level.- Construction of the economic system at the cost effective work with debtors.- Monitoring the work of departments and development of measures to improve the quality of work. - Writing technical specification to improve existing software.- Report modeling in Microsoft office Excel.- Description of existing business processes and information flows.- Development of an optimal organizational structure.- Creation of detailed regulations of performance of works, job descriptions and regulations on departments.Achievements: at the end of 2008 he was awarded the corporate award in the nomination "The best employee of the company", developing a system of profitability of work with debtors.