• Ensure Monthly/Annually revenue targets to be are achieved .• ambitions while exploring new business customers.• Ensure to achieve all product wise KPI targets through core GSM and Solutions.• To have a Approach Solution Selling with a strategic mindset of solution selling against for• existing and all tagged and new accounts.• 100% assurance of Governance controls on customer documentations and system• activation/modifications.• Timely intimation to tagged… Show more • Ensure Monthly/Annually revenue targets to be are achieved .• ambitions while exploring new business customers.• Ensure to achieve all product wise KPI targets through core GSM and Solutions.• To have a Approach Solution Selling with a strategic mindset of solution selling against for• existing and all tagged and new accounts.• 100% assurance of Governance controls on customer documentations and system• activation/modifications.• Timely intimation to tagged customer against any reported network outage incidents• Maintain healthy relations with all the stakeholder.• Need to ensure end to end due diligence of new customer onboarding for assigning it to• services team.• Strict adherence to company/divisional policies, plans and strategies to achieve• company/divisional key deliveries along with complete understanding of code of conduct.• Ensure a close liaison with Services team and all stakeholders e.g. products, operations etc.• Continuous development of selling skills.• Build and maintain excellent relationships at all tiers in assigned portfolio.• Strong business Knowledge of all Business products especially solutions products along with• IOT and Enterprise solutions.• Manage team and conduct Performance evaluations Show less

• Worked as a Relationship/Business Development Manager for assigned portfolio and new corporate accounts.• To manage the existing High revenue Connections and to appoint the new Connections. • To ensure portfolio management, performance targets and timely completion of special projects assigned.• Market visits to check and ensure the availability of all brands.• To check the competitor’s activities. • To monitor sales on daily basis to achieve monthly assigned sales… Show more • Worked as a Relationship/Business Development Manager for assigned portfolio and new corporate accounts.• To manage the existing High revenue Connections and to appoint the new Connections. • To ensure portfolio management, performance targets and timely completion of special projects assigned.• Market visits to check and ensure the availability of all brands.• To check the competitor’s activities. • To monitor sales on daily basis to achieve monthly assigned sales target. • To manage and train the team of Sub-Ordinates to perform their duties. • Develop and strengthen relationship with existing and potential Individuals/companies. • Suggest the Sales Promotion activities and Offers.• Solve customer complaints as per company policies within defined turnaround time.• Adherence & compliance to company policies & procedures.• Ensuring timely escalation and reporting of tasks/ operations.• Managing the provided information by collecting, analyzing, and summarizing data and trends.• Protects organization's value by keeping information confidential.Updates job knowledge by participating in reading professional publications.• Revenue Monitoring and retention on dipping revenue factors for Revenue enhancement.• Handling Company ERP system. Show less

• Worked as Sr.Executive in Customer services and Operations.• Target based performance.• Responsible for call center activities.• Responsible to facilitate the all customers on major help lines.• Responsible to provide attentive response to customers with online resolution.• Deliverance of assigned product knowledge to all customers.• Making of healthy relationship between customers & organization.• Provisioning & ensuring the smooth GSM services to all… Show more • Worked as Sr.Executive in Customer services and Operations.• Target based performance.• Responsible for call center activities.• Responsible to facilitate the all customers on major help lines.• Responsible to provide attentive response to customers with online resolution.• Deliverance of assigned product knowledge to all customers.• Making of healthy relationship between customers & organization.• Provisioning & ensuring the smooth GSM services to all customers.• Complaints & Feedback.• Target based performance.• Responsible for operational activities.• Responsible to facilitate the all customers on major help lines.• Responsible to provide attentive response to customers with online resolution.• Deliverance of assigned product knowledge to all customers.• Making of healthy relationship between customers & organization.• Provisioning & ensuring the smooth GSM services to all customers.• Complaints & Feedback. Show less

• Worked as a Inbound/Outbound Call center Supervisor.• Made calls to USA to various wireless carriers in order to collect vital information for marketing use• Developed, and maintained report with client as well as other employees.• Marketed services to undeveloped territories with a primary focus on opening a new account for company.• Carrying out large volumes of filing while retaining a good level of accuracy and efficiency.• Maintaining an effective administration… Show more • Worked as a Inbound/Outbound Call center Supervisor.• Made calls to USA to various wireless carriers in order to collect vital information for marketing use• Developed, and maintained report with client as well as other employees.• Marketed services to undeveloped territories with a primary focus on opening a new account for company.• Carrying out large volumes of filing while retaining a good level of accuracy and efficiency.• Maintaining an effective administration system.• Rapidly responding to and resolving any administrative problems.• Compliance issues.• Coordinating office procedures.• Making sure that information is quick and easy to locate.• Ordering and maintaining office stationery and equipment.• Typing up correspondence including letters, minutes and memos.• Offering a warm and friendly welcome to any visitors.• Sorting and distributing incoming post.• Processing and updating staff files.• Receiving and redirecting telephone calls.• Raising and progressing purchase orders.• Managing electronic and printed files. Show less

• Worked as a Executive outbound call center.• Designed and delivered Sales• Achieve Monthly Sales Targets.• Collaborated with management regarding new campaigns.• Took part in Quality administration of Call Center.• Applied and monitored adherence to standard call center operating procedures.• Developed training programs for clients within call center.