Bakhtawar Shafi Email & Phone Number

Pakistan

• Serving as a key liaison between clients and internal teams to ensure the successful delivery of tailored technology solutions that align with client objectives and business growth strategies.
• Collaborating closely with clients to understand their unique challenges, providing innovative solutions in areas such as digital transformation, custom software development, and resource augmentation.
• Leading resource allocation and team coordination efforts, ensuring projects meet timelines, budgets, and quality expectations.
• Developing and presenting persuasive proposals and strategic plans, addressing client pain points and demonstrating measurable ROI.
• Partnering with cross-functional teams to uncover opportunities for upselling and cross-selling, enhancing client satisfaction and driving revenue growth.
• Fostering long-term client relationships through clear and consistent communication, trust-building, and proactive problem-solving.

Karāchi, Sindh, Pakistan

• Spearheaded the 10Pearls University initiative, a comprehensive professional development platform aimed at upskilling employees and fostering a culture of continuous learning and innovation.
• Designed and implemented training programs, workshops, and certification courses to enhance technical, leadership, and soft skills among team members, driving career growth and organizational impact.
• Led the design and execution of program management processes across multiple high-impact projects, ensuring delivery aligned with organizational objectives and client expectations.
• Directed cross-functional teams to execute complex programs, focusing on optimizing workflows, mitigating risks, and driving consistent project delivery.
• Partnered with stakeholders to define program objectives, scope, and KPIs, translating client requirements into actionable program strategies.
• Delivered comprehensive executive-level reports, incorporating data-driven insights to highlight progress, risks, and opportunities for optimization.

Karāchi, Sindh, Pakistan

• Managed the complete recruitment lifecycle for Dot & Line, a leading edtech platform, ensuring the acquisition of top-tier educators for its innovative learning programs.
• Conducted in-depth candidate assessments, interviews, and evaluations to identify individuals who aligned with the company’s mission of delivering high-quality personalized education.
• Designed and implemented efficient recruitment pipelines, optimizing time-to-hire and ensuring alignment with organizational goals.
• Partnered with internal stakeholders to understand evolving hiring needs and ensured seamless onboarding of new recruits.
• Leveraged data-driven insights and analytics to improve hiring strategies and enhance candidate experience, contributing to the growth and scalability of the platform.
• Collaborated on branding initiatives to position Dot & Line as a top employer in the edtech industry.

Karāchi, Sindh, Pakistan

• Assisted in implementing AI-driven solutions for customer experience enhancement, focusing on data analytics and AI algorithms.
• Gained hands-on experience in customer segmentation, personalization strategies, and machine learning tools.
• Supported teams in delivering innovative AI projects that optimized client operations and customer outcomes.

Karāchi, Sindh, Pakistan

• Contributed to marketing campaigns empowering women in leadership and technology, aligning with gender equality goals.
• Created and managed content for digital campaigns, enhancing CIRCLE Women’s presence across social media platforms.
• Supported event planning for initiatives focused on women’s entrepreneurship, STEM training, and digital inclusion.

Pakistan

• Actively engaged in youth advocacy and promoted UN Sustainable Development Goals (SDGs) through impactful projects.
• Participated in policy workshops and discussions on global development issues such as education, gender equality, and climate change.
• Collaborated with diverse teams to execute initiatives fostering cross-cultural understanding and community development.

Pakistan

• Developed marketing strategies for one of Pakistan's leading education-focused nonprofits, driving awareness for quality education initiatives.
• Assisted in creating impactful content for social media and campaigns, contributing to TCF’s community engagement and fundraising success.
• Supported events and campaigns, leveraging content marketing and storytelling to amplify TCF’s mission.

Bachelor Of Science - Bs, Social Development And Policy, 3.6 (Cgpa)

Activities and Societies: Student government - Cabinet member 2020-2021

Education record

Activities and Societies: Vice President - Entrepreneurship Society, 2016 - 2018 | Badminton Team | Drama TeamA Levels: Economics.