Developed the network infrastructure and added a network fail-over solution, set the firewall, VLAN, and other network rules, Protocols, and policies, and maintained the network infrastructure for the main branch.Created a data sharing server with active 2FA to ensure quick, simple, and safe data transfer between employees both locally and remotely on the internet via VPN, and DNS and managed rules and policies for each account according to their needs.configured an automated backup server so that every employee's laptop and PC data is automatically backed up to the server every day without requiring any user action. Managed Active directory and new users and emails.Recovered data from faulty drives and crashed systems and applied advanced data encryption to prevent any data loss or breach.Resolved nearly all reports and requests for more than 90 employee either on the desk or via remote access.Managed the active directory user's creation or deletion, E-mails, and the overall Domain relevant adjustments and settingImproved the overall company workflow automation by maintaining the hardware and software and applying upgrades and the latest updates.

-Prepared Operating systems and applications for customers' computers according to their needs.-Installed basic routers, switches, printers, IP phones, CCTV, and all different IOT devices in different offices and companies.-Assisted the infrastructure technicians in deploying networks and configuring servers.-Handled existing Customer-related hardware and software issues with 95% success.-Trained users on using different software and handling hardware daily tasks according to their needs.