Bakyaraj J Email and Phone Number

 VPN/Internet Billing and AR & AP control (Enterprises Wireless Group). Validation of Documents & Accepting the order through Oracle SFA quotes (New link, Service Migration, Disc.. etc) Monitoring and controlling Order Processing & Documentation content Coordinate with Commercial, Finance Team & Vendor for product purchase Validation & preparing Margin Sheet for Pricing against required product Raising Purchase request through Oracle ERP after getting necessary approvals  Follow up with commercial team to ensure Purchase order placed and with vendor for product delivered to customer place against Purchase order Accepting the Vendor Invoice against Purchase order and processing through oracle ERP for Payment Follow-up with finance and ensure payment delivered to vendor Coordination with Network team to get the Installation report to start the billing Ensure Bills are delivered to customer & Handling customer issues related to Billing  Track the customer PO contracts and ensure that all the contracts getting renewed before contract Expired Preparing Monthly Projection for Billed & Unbilled Contract along with subsequent Price revisions to original projections  Writing Daily, Weekly & Monthly reports to Management Identifying opportunities for business development Assist the Sales & Collection team in order to generate the profit

Aug'10 to Aug15 - Sify Technologies Ltd., Chennai as Senior Executive Key Result Areas: Generating accurate invoice to the ClientVPN/Internet Billing and AR controls like Validation of Documents, Accepting the quotes & Installation report, Generation of invoices, Issuing Credit notes, Accounting & ReconciliationsMonitoring and controlling Order Processing & Documentation contentCoordination with Network team to get the Installation report to start the billingHandling 10 Members team to ensure 100% assignment done before timeline (SLA) Responsible for North & East India VPN/Internet Billing and AR controls like generation invoices, issuing Credit notes & Accounting reconciliations Liable for total co-ordination across North region for business units (Channel, Strategic & Corporate) in order processing which includes documentation, order execution, Installation, billing, ensuring proper delivery of invoices and payment collection.Handling New Logins, Creation Of accounts in systems and Maintaining customer Masterdatacoordinating with sales Team for Documentations, Rates and with Network Team for Date of Implementation and Date of Termination of customer VPN/Internet linksResponsible for day to day operations pertaining to New Orders, Service Migration & Price Revision orders Track the customer PO contracts and ensure that all the contracts getting renewed before contract ExpiredEnsure Changes in assets to be identified and compared with a current inventory list for accuracyInvoice charges validation for accuracy, producing a list of exception information and chargesTracking Exceptions and resolve the disputes, changes noted for verification in future invoicesIdentify billing errors, unused services and inefficiencies in our telecom services that are discovered through in depth analysis Approving & Ensure each invoice should be implemented so that costs, exceptions and changes are properly accounted

 Product wise Bill generation (Mobile, Landline, Data & Last mile Charges) Pre & Post Bill Audit to ensure accurate billing  Reconciliation between Switch & Systems to ensure that all customers & Billable Calls billed Handling Customer complaints related to Billing  Activating and deactivating the VAS features in systems based on the customer requests Monitoring & Controlling Cost content to Printing & Delivering of Customer Bills Vendor Bills processed through SFA and ensure bills are approved and delivered to vendors in time Handling billing related vendors like Bill Printing, Envelope Printing & courier Agency  PR creation and follow up with SCM for PO conversion  Certifying the vendor bills and submit the same in Vendor Help Desk for Payment Handling Leased Line Logins, Creation Of accounts in systems and Ensure that the customers are billed correctly as per the TRAI rates for Leased Line Co-ordinating with sales Team for Documentations, Rates and with Network Team for Date of Commissioning and Date of Termination of Leased Line and Preparing Invoices for Top Corporate Customers across TN Ensure that the bills were delivered in time and collections happen before due date for all Leased Line Customers. Coordinating with sales & credit control team in understanding & delivering the service as per the customer request. Being a part of fulfilment and assurance team, handling issues on billing, collection, service related and retention. Providing end to end resolution to the customer, serving as back end and front-end executive. Fixing up meeting with customer for service assurance once in a month and updating the relevant manager on the process gap  Served as the back office support to the corporate customers.