Balamurugan (Bala) Arjunan Email & Phone Number

With an illustrious 25-year career in Delivery and Program management, I am a seasoned professional known for my commitment to delivery excellence. Throughout my journey, I have demonstrated a strong track record of successfully managing and delivering a diverse range of projects with precision and dedication. Skilled in strategic planning, team leadership, and stakeholder engagement, I have consistently exceeded expectations by ensuring projects are delivered on time, within budget, and to the highest quality standards. I am dedicated to continuous improvement, innovation, and a relentless pursuit of excellence in every program I undertake.Certified:- SAFe Agile, Scrum Master, Data Science, DevOps Architect, Core Banking, Retail & Commercial Banking. Areas of expertise:- Leadership, Customer Relationship, Vendor/ Partner Management and relationship, Vendor selection, Stakeholder Management, Benefits Management, Program and Project Management, SAFe Agile, Scrum, Manual Testing, Test Automation, Automation Assessment, Application Performance Monitoring, Performance Testing, Enterprise End-to-End, API, Regression, System, CICD Pipeline integration, Database, Data Migration, BI and Tableau Reports, Integration/ external interface, Test Automation, API, Performance, Mobile and Disaster recovery & Failover testing. Banking & Finance:- Online and Mobile Banking (Retail, Commercial, and Small Businesses), Branch Teller and Customer On-boarding, Transfer, and payments, Bill Pay, Statement and notices, Mobile Check Deposit, Debit Card Processing, Credit Cards, Master Data management, Mortgage – LOS, Mortgage – Servicing (APIs), Salesforce CRM, Customer 360, Asset Finance and Leasing, Identity Protection, US Taxation with Loan Products, Financial Accounting, and Lending. Insurance:- Life, Annuity, Individual, Group, and Disability (Quote & Proposal, Enrollment, Policy Admin, and Claims).