Balamurugan Sarangapani Email & Phone Number

Bengaluru, Ka, In

Hyderabad, Telangana, India

Client Relationship Management: Built and maintained executive relationships with over 5 key clients, achieving a 90% client retention rate and growing key accounts by 30% annually.Strategic Planning: Led the development and execution of strategic plans across multiple accounts and regions, securing $5M in new revenue streams and ensuring 100% alignment with company objectives.Business Development: Spearheaded the acquisition of new business, expanding market reach across three new geographies and increasing wallet share within existing accounts by 25%.Leadership: Directed a high-performing team, increasing team efficiency by 40% through effective mentorship and collaboration.Cloud Transformation: Successfully migrated critical workloads to AWS, Azure, and GCP.Implemented multi-cloud strategies for redundancy and cost optimization.DevOps Excellence: Established CI/CD pipelines, enabling rapid and reliable software delivery.Championed Infrastructure as Code (IaC) practices for consistent environment provisioning.Security Integration: Collaborated with development teams to address security throughout the SDLC.Automated compliance checks, ensuring adherence to industry standards like ISO 27001, NIST, MITRE framework.Incident Response: Orchestrated incident simulations, enhancing organizational resilience.Led real-time response during security incidents, minimizing impact.Vendor Management: Negotiated contracts, managed vendor relationships, and optimized costs.Ensured service level agreements (SLAs) were met.Risk Mitigation: Developed and executed a disaster recovery plan, reducing downtime by 60% during critical incidents & Conducted risk assessments, achieving IT & Cyber security compliance using ISO 27001, NIST, MITRE framework.Generative AI Initiatives: Spearheaded the development of state-of-the-art generative AI models, improving product features and user engagement by 40%.

Dublin, County Dublin, Ireland

Client: Ericsson, GRC and Vulnerability Management SpecialistProject: Ericsson, a leading global telecommunications company, manages numerous projects within a large organizational structure. The need for stringent governance, risk management, and compliance (GRC) along with effective vulnerability management was critical to maintaining operational security and compliance standards.My Role: I was appointed to take responsibility for GRC and vulnerability management for two key projects within the organization. My primary objective was to ensure that all vulnerabilities were identified and addressed promptly based on their Common Vulnerability Scoring System (CVSS) scores. This involved coordinating with DevOps teams and infrastructure managers, ensuring compliance, and providing necessary training to employees.Responsibilities: 1. Vulnerability Assessment: Conducted regular vulnerability assessments using industry-standard tools and practices to identify potential security threats.2. Coordination: Worked closely with DevOps teams and infrastructure managers to prioritize and address vulnerabilities based on their CVSS scores, ensuring high-severity issues were resolved swiftly.3. Compliance: Implemented compliance checks to ensure all processes adhered to internal and external security standards.4. Reporting: Created detailed reports on vulnerability status and compliance metrics for senior management, providing insights and recommendations for continuous improvement.Achievement: By implementing a rigorous GRC and vulnerability management strategy, I successfully:1.Reduced the number of critical vulnerabilities by 40% within six months.2.Ensured 100% compliance with industry security standards for both projects.3.Enhanced the security awareness and competency of over 200 employees through targeted training.4.Improved coordination and response times between DevOps and infrastructure teams, leading to faster remediation of security issues.

United Arab Emirates

Project 1: MAF needed to migrate legacy systems to the cloud to enhance scalability, flexibility, and operational efficiency.My Role: Lead the cloud migration, ensuring minimal business disruption and optimizing performance.Responsibilities: Conducted a comprehensive assessment and developed a detailed migration plan.Coordinated with cross-functional teams for alignment on migration goals,.Utilized migration tools to efficiently transfer data and applications.Optimized configurations and conducted rigorous post-migration testing, Achievements: Reduced operational costs by 40%.Increased user satisfaction by 30%, Ensured zero significant downtime during migration, Enhanced security posture.Project 2: Jetex needed to modernize their IT infrastructure, applications, & databases, moving to cloud.My Role: Assess vulnerabilities, create a modernization roadmap, and implement Azure cloud solutions.Responsibilities: Conducted vulnerability assessments and penetration tests.Created and prioritized a remediation action plan.Designed and executed a tailored cloud migration strategy, Implemented modernized applications and databases on Azure.Achievements: Transitioned to a scalable and secure Azure cloud environment.Improved system performance and reduced maintenance costs, Enhanced data security and compliance.Project 3: DCD, Abu Dhabi, The department aimed to modernize infrastructure, ensure high availability, disaster recovery, and leverage Azure DevOps for CI/CD.My Roles: Overhaul IT infrastructure, migrate to cloud, and implement CI/CD processes.Responsibilities: Designed a cloud migration strategy focusing on high availability and disaster recovery.Migrated applications, databases, and infrastructure to Azure, adhering to UAE norms.Implemented Azure DevOps for automated build and release processes, Conducted quarterly security assessments and ensured compliance using VAPT.Achievements: Achieved high availability and robust disaster recovery.

Bangalore

Project:Mindteck's service-related processes were experiencing inefficiencies, leading to slower issue resolution and decreased service quality. Additionally, there were opportunities to enhance service delivery effectiveness in ongoing projects. I was also involved in assessing cloud strategies and business cases to improve the cloud adoption process, as well as developing and deploying Big Data & Streaming solutions on AWS.My Role: My task was to identify and implement strategies to optimize service delivery, take ownership of critical incidents, and improve the incident resolution process to meet SLA targets.Responsibilities:Strategically analyzed projects to identify service delivery opportunities and implemented targeted optimization strategies.Orchestrated resolutions for critical incidents, conducted post-incident reviews, and implemented best practices for incident management.Evaluated and streamlined the cloud adoption process, addressing both technical and business challenges.Migrated legacy systems to AWS and developed and deployed Big Data solutions using AWS services such as SageMaker and AWS Serverless Analytics.Achievements:Efficiency Enhancement: These efforts led to a 15% increase in service effectiveness, improving overall project outcomes.Incident Resolution Excellence: Achieved a 95% incident closure rate within the stipulated SLA timeframe, ensuring minimal disruption to clients.Cloud Strategy & Adoption: Resulted in a 30% reduction in new deployment time, accelerating digital transformation initiatives.Big Data Solutions Expertise: Achieved a 40% improvement in data processing speed, significantly enhancing the organization's data analytics capabilities.

Bangalore

Project:BHEL required improved project oversight, operational excellence, and architectural innovation to enhance system efficiency and data processing capabilities.My Role:My role was to direct day-to-day operations, provide high-level architectural recommendations, and lead the development and implementation of Big Data applications tailored to BHEL's needs.Responsibilities:Directed day-to-day operations, managing projects and programs with meticulous attention to detail.Provided high-level architectural recommendations, advocating for the reuse of key architectural components and services.Pioneered the development of HIVE queries, SQOOP data integrations, and Linux scripting.Led the end-to-end design, architecture, and implementation of mission-critical Big Data applications for Data Refinery.Achievements:Project Oversight and Operational Excellence: Consistently reduced project delivery timelines by 15% through meticulous oversight and strategic guidance, enhancing database efficiency and enabling successful collaboration across cross-functional teams.Architectural Innovation and Technical Leadership: Achieved a 20% reduction in system errors by providing high-level architectural recommendations and promoting the reuse of key components. Led initiatives in developing HIVE queries, SQOOP data integrations, and Linux scripting, resulting in a 30% increase in data processing speed and accuracy.Big Data Application Development and Implementation: Successfully delivered five complex Big Data projects ahead of schedule, each handling over 3TB of data. This ensured streamlined data transformation and superior analytics capabilities, significantly enhancing BHEL's data processing and analysis.

Bangalore

Project: Healthways, Johnson & Johnson, Corelogic, Loblaw My Role: My role was to manage and guide a large team, spearhead the creation of a cross-domain competency center, introduce standardized IT models, and implement streamlined processes.Responsibilities:Managed and guided a team of over 70 professionals, fostering a culture of collaboration, innovation, and excellence.Spearheaded the creation of a cross-domain Oracle and ERP competency center to boost IT efficiency and scalability.Implemented streamlined processes to drive cost savings and improve operational efficiency.Led the transition of new and existing infrastructure, applications, and databases, implementing Oracle 11g Data Guard with fast start failover for enhanced data security.Achievements:Cross-Domain Competency Center: Created a pioneering Oracle and ERP competency center, boosting IT efficiency and scalability. This initiative enabled swift and repeatable deployments across domains, enhancing overall agility.Standardized IT Models: Introduced standardized IT models, significantly reducing solution delivery cycle time by 50%. This also improved the accuracy of cost estimations, ensuring projects were delivered on time and within budget.Streamlined Processes: Implemented streamlined processes, achieving significant cost savings and operational efficiency improvements. These initiatives contributed to the organization's financial health and operational performance.Infrastructure Transition: Successfully transitioned new and existing infrastructure, applications, and databases, resulting in a 20% reduction in downtime during transitions.Data Security: Implemented Oracle 11g Data Guard with fast start failover, enhancing data security and reducing potential downtime by 25%.SLA Compliance: Achieved a 99% SLA compliance rate by closely monitoring and managing Service Level Targets and Agreements.Process Efficiency: Led the implementation of IT service delivery processes, resulting in a 20%

Bangalore

Clients: Applied Materials1.Team Leadership: I led and managed cross-functional project teams, fostering collaboration and teamwork to achieve project goals. This leadership approach resulted in efficient project delivery and high team morale.2.Budget Adherence: I meticulously tracked project budgets and expenditures, ensuring that projects were completed within budgetary constraints. My commitment to financial discipline contributed to consistent on-budget project deliveries.3.Transition Management: I successfully managed the seamless transition of new Database applications, overseeing the Transition Management Office responsible for shifting from Customer engagement to Application Databases management system (ADMS) involvement. This transition ensured continuity and efficiency in our project delivery process.Achievements 1.Managed a team of 125+ professionals, including ELTs, ensuring efficient 24x7 support, and service delivery.2.Brought in supplemental service revenue of approximately $1 million, exceeding project revenue targets.3.Oversaw resource planning and budgeting, maintaining adherence to budgetary limitations while delivering projects averaging $500k each.4.Successfully transitioned new database applications, improving transition efficiency by 30%.5.Managed Application Production Support & Sustenance operations, meeting daily delivery schedules with a 98% on-time delivery rate.6.Identified new client business opportunities, resulting in a 15% increase in new project acquisitions.7.Implemented staff induction, training, and performance review processes, resulting in a 20% improvement in staff performance.

Bangalore

Clients: Informatica (Product development)1.Oracle Databases: Extensive experience with Oracle 10g and 11g, including Oracle Apps, showcasing expertise in database management, administration, and optimization.2.MySQL Database: Proficient in MySQL database management, encompassing performance tuning, data modeling, and administration.3.IBM Db2: Familiarity with IBM Db2, including database configuration, monitoring, and maintenance.4.HP-UX: Skilled in HP-UX 10.0, encompassing system administration, maintenance, and performance optimization.5.Redhat Linux: Proficient in Redhat Linux, demonstrating expertise in Linux system administration, troubleshooting, and security.6.Linux and Unix System Administration: Strong background in Linux and Unix system administration, encompassing server management, user access control, and system security.

Bangalore

Client: Internal (NOC)1.Oracle Database Support: Adept in providing comprehensive Oracle database support, including troubleshooting, maintenance, and performance optimization.2.Oracle 9i and 10g Administration: Experienced in Oracle 9i and 10g administration, showcasing expertise in managing and maintaining Oracle database environments.3.Production Database Support: Proven track record in supporting production databases, ensuring high availability, data integrity, and optimal performance.4.Performance Tuning: Skilled in performance tuning, adept at identifying and resolving performance-related issues to enhance database efficiency.5.Database Patching: Proficient in patching Oracle databases, keeping them up-to-date with the latest security and feature updates.

Master'S Degree, Investment Analysis And Portfolio Management, Supply Chain Management, 77

Diploma In Computer Science, Computer Science, 50