Bala Jagan Email and Phone Number

I have 6 years of experience in manual and automation testing, with a strong understanding of both the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), ensuring comprehensive and efficient testing processes.Skilled in analyzing functional requirements and translating them into effective test scenarios and test cases to ensure maximum coverage of critical functionalities.Expertise in managing the defect life cycle and bug tracking processes, utilizing JIRA to ensure timely reporting, tracking, and resolution of issues.Extensive hands-on experience in functional, regression, sanity, smoke, GUI, and integration testing, ensuring that applications meet both functional and non-functional requirements.Strong knowledge in retesting and validating defects fixed by developers, ensuring accuracy before moving to the next phases of testing.Proficient in automation tools like Selenium with Java, Cypress, Cucumber, and TestNG, as well as API testing using Postman, to streamline testing efforts and ensure efficiency in both frontend and backend validation.Experienced in providing QA sign-offs and validating released tickets in production, ensuring smooth and successful deployments with minimal post-release issues.