MoEngage is an Intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS.Today, MoEngage is an industry pioneer in the space and engages more than 500Million devices. This includes approximately 50 Billion messages sent to 500 million consumers across the globe.Global Recognitions:• Recognized as a Leader in the 2020 Gartner Magic Quadrant for Mobile Marketing Platforms.• Received the highest overall rating of 4.6/5 in 2019 Gartner Peer Insights ‘Voice Of The Customer’ report.• Recognized as a leader in the G2 Fall 2020 Grid® Reports• MoEngage Named a Strong Performer in The Forrester Wave™: Mobile Engagement Automation, Q3 2020.• Recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For during Covid Crisis in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor.Come join us and make global impact on digital experiences for millions of users.To Apply visit https://www.moengage.com/careers/

• Responsible for End - to - End Recruitment (Sourcing, HR Screening, liaising with ops panelists for interview, offer negotiation, fitment, and onboarding)• Have experience into walk in management, hired candidates for voice and non-voice business verticals.• Hired for Inside Sales, BDA, Digital Marketing, Customer support and Content business verticals.• Experience in end-to-end recruitment.• Working closely with Stake holders and getting requirements.• Conducting the preliminary telephonic interview to understand candidate's competencies.• Recruiting from middle and senior level roles (Consultant, Senior associate, team lead, Business Manager, senior manager, AVP, VP).• Experienced in sourcing through Naukri and LinkedIn.• Perform research in support of sourcing efforts to identify the most effective places to target to get the best candidates (e.g., competitors, firms in related, recruitment firms, cross-over fields such as branding, marketing.• Coordinated campus hiring since 2017 and visited various B-schools & engineering colleges Pan India.

• Sourcing and on-boarding of trainers. through LinkedIn and Nakuri • Hands on experience in team handling, performance management, customer support, operation management, client accounts management, process implementation, customer ticket management etc.• Preparing detailed performance reports on a daily basis.• Design and implement training and development program for the sales trainees and familiarizing them with various procedure• Scheduling technical/final interviews and demo session either with the technical panel or with the management group

Project Title: Overview & operational parameters of Men Denim Brand- LifeDescription: The project dealt with the increase of an item per bill, conversion ratio and howshrinkage could be controlled and also involved customer survey. I handled the brand managementand dealt with customers. The highlights of the project was that there was an improvement in thesales ratio from 65% to 82%.