Bala M

Bala M Email and Phone Number

Senior Director - Solutions and Service Delivery @ Sutherland
Riyadh, SA
Bala M's Location
Chennai, Tamil Nadu, India, India
About Bala M

MBA | 20 Years Exp | BPO | Service Delivery | Customer Success | Call Center | SaaS Promoter | Digital Transformation | Healthcare Digital Product Delivery | Certified RPA Professional | Certified Agile Project Manager | Operations | Project Management | ITIL | Business Transition

Bala M's Current Company Details
Sutherland

Sutherland

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Senior Director - Solutions and Service Delivery
Riyadh, SA
Website:
sutherlandglobal.com
Employees:
28922
Bala M Work Experience Details
  • Sutherland
    Senior Director - Solutions And Service Delivery
    Sutherland
    Riyadh, Sa
    View
  • Sutherland
    Director - Service Delivery
    Sutherland Apr 2021 - Present
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  • Sutherland
    Senior Service Delivery Manager
    Sutherland Jun 2015 - Mar 2021
    View
  • Entrepreneur
    Senior Operations Manager
    Entrepreneur Apr 2011 - May 2015
  • Sutherland Global Services
    Operations Manager
    Sutherland Global Services May 2007 - Mar 2011
    View
  • Hcl Technologies
    Team Leader
    Hcl Technologies Aug 2005 - May 2007
    View

Bala M Skills

Service Delivery Management Six Sigma Call Center Development Operations Management Contact Centers Itil Certified Outsourcing Contact Center Management Telecommunications Bs7799 General Data Protection Regulation Team Leadership Service Delivery Business Process Outsourcing Copc Certified Rpa Professional

Bala M Education Details

Frequently Asked Questions about Bala M

What company does Bala M work for?

Bala M works for Sutherland

What is Bala M's role at the current company?

Bala M's current role is Senior Director - Solutions and Service Delivery.

What schools did Bala M attend?

Bala M attended Sikkim Manipal University Of Health, Medical And Technological Sciences, University Of Madras.

What skills is Bala M known for?

Bala M has skills like Service Delivery Management, Six Sigma, Call Center Development, Operations Management, Contact Centers, Itil Certified, Outsourcing, Contact Center Management, Telecommunications, Bs7799, General Data Protection Regulation, Team Leadership.

Who are Bala M's colleagues?

Bala M's colleagues are Kenny Ditto, Snehansu Kumar Ghosh, Bruce-Lee Oswald, Nisha Mathialagan, Sivakumar B, Ashanti Williams, Britany Clinkscales.

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