Bala Murugan

Bala Murugan Email and Phone Number

Senior Process Executive at Cognizant @ Cognizant
teaneck, new jersey, united states
Bala Murugan's Location
Chennai, Tamil Nadu, India, India
About Bala Murugan

Bala Murugan is a Senior Process Executive at Cognizant at Cognizant.

Bala Murugan's Current Company Details
Cognizant

Cognizant

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Senior Process Executive at Cognizant
teaneck, new jersey, united states
Website:
cognizant.com
Employees:
278214
Bala Murugan Work Experience Details
  • Cognizant
    Senior Process Executive
    Cognizant
    View
  • Cognizant
    Senior Process Executive(Spe)
    Cognizant 2018 - Present
    Handling TAT files like Termination and CRC (Credential and Re-credential)Handling Priority files (Escalation from Clients)Team Handling (Daily Huddle,Quality Discussions,Precaution Activities to Maintain Quality.)Providing Training for the New Hires.Keystrokes Created for AutomationPresentation to the RPA team to get an Approval.Circulating Quality Score to the Associate and Leadership team through Emails.Ageing and Termination files Allocation to Team members.Handling the Special ProjectsMass Updates Through Automation ProcessError Discussion with team members on Daily Basis in Team Huddle.Owned Termination Queue and maintain TAT and Quality.Providing Exclusions for the TAT Missed files for both Aging and Termination files.Scheduling Various Calls with Team through Microsoft TeamsExperience in working with citrix & Technical application, posting automation

Bala Murugan Education Details

  • University Of Madras St.Joseph Arts & Science College
    University Of Madras St.Joseph Arts & Science College
    Ug

Frequently Asked Questions about Bala Murugan

What company does Bala Murugan work for?

Bala Murugan works for Cognizant

What is Bala Murugan's role at the current company?

Bala Murugan's current role is Senior Process Executive at Cognizant.

What schools did Bala Murugan attend?

Bala Murugan attended University Of Madras St.joseph Arts & Science College.

Who are Bala Murugan's colleagues?

Bala Murugan's colleagues are Mythili Panneerselvam, Shubhada Karajkhede, Sravanthi Sravs, Naveen Kumar Murugesan, Tejal Patil, Mahesh Kumar, Pulkit Goel.

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