Bala Murugan Email and Phone Number

Job Level : TCP Master Technologist• Public Cloud Adoption - AWS/Azure database deployment and migration • Pre/Post Seperation Supporto Ensure technology readiness in preparation for Company Splito Replicate tools and infrastructure required to run services such as - Database Provisioning & Build - Application Archiving o Retrofit automation tools according to new infrastructure post splito Process & Policies - Provide guidance to off-shore… Show more Job Level : TCP Master Technologist• Public Cloud Adoption - AWS/Azure database deployment and migration • Pre/Post Seperation Supporto Ensure technology readiness in preparation for Company Splito Replicate tools and infrastructure required to run services such as - Database Provisioning & Build - Application Archiving o Retrofit automation tools according to new infrastructure post splito Process & Policies - Provide guidance to off-shore DBA team on IT Processes - Manage Change Management for any DB Changes - Enforce Database standards for new deployments• Technical Architect roleo Ensure innovation solution are designed properly with emphasis on reusability and portabilityo Provide guidance to team on new technology and integration between tools/technology e.g. using combination of shell script and complementing it with java to provide functionality which shell script is not able too Technology agnostic so that solutions can be derived from multiple technology• Innovation Supporto Cultivate ideas to DBA on how to improve productivityo Mentor DBA in areas of shell scripting and other tools development to improve productivityo Develop automation solution using C#, VB.NET, perl, java• Mentoring subordinates ono Technical Skillo Soft skillso Process• Provide next level technical assistance to other DBA in solving day to day issues• Root cause analysis to find pattern and improve productivity• Improve team skill spano Ensure each DBA are skilled to their respective level to the minimum• Escalation supporto Paint the big picture in tracing sequence of eventso Drive incident resolution and root cause analysiso Provide support to DBA to ensure DBAs are comfortable in communicating in conference with other senior management and stake holderso Ensure learned knowledge is disseminated across team to avoid future recurrence of similar incidentso Provide next level technical assistance to resolve issues Show less

Job Level : TCP Master Technologist• Technical Architect roleo Ensure innovation solution are designed properly with emphasis on reusability and portabilityo Provide guidance to team on new technology and integration between tools/technology e.g. using combination of shell script and complementing it with java to provide functionality which shell script is not able too Technology agnostic so that solutions can be derived from multiple technology• Innovation… Show more Job Level : TCP Master Technologist• Technical Architect roleo Ensure innovation solution are designed properly with emphasis on reusability and portabilityo Provide guidance to team on new technology and integration between tools/technology e.g. using combination of shell script and complementing it with java to provide functionality which shell script is not able too Technology agnostic so that solutions can be derived from multiple technology• Innovation Supporto Cultivate ideas to DBA on how to improve productivityo Mentor DBA in areas of shell scripting and other tools development to improve productivityo Develop automation solution using C#, VB.NET, perl, java• Provide Technical Leadership to team of 50 DBAs of various levels involving multiple technologies such as Oracle, MS SQL, MySQL• Mentoring subordinates ono Technical Skillo Soft skillso Process• Provide next level technical assistance to other DBA in solving day to day issues• Root cause analysis to find pattern and improve productivity• Improve team skill spano Ensure each DBA are skilled to their respective level to the minimumo Chart development plan for DBAs to improve skill• Recruitment and staff developmento Conducting workshops for staffo Started knowledge sharing session for DBA to share knowledge across team 6• Escalation supporto Paint the big picture in tracing sequence of eventso Drive incident resolution and root cause analysiso Provide support to DBA to ensure DBAs are comfortable in communicating in conference with other senior management and stake holderso Ensure learned knowledge is disseminated across team to avoid future recurrence of similar incidentso Provide next level technical assistance to resolve issues Show less

People management for group of 14 DBA• Project support to application team on database tasks• Mentoring subordinates ono Technical Skillo Soft skillso Process• Ensure timely delivery of projects• Improve team skill span• Recruitment and staff development• Escalation support• Innovation Support

• Perform project related tasks in assigned projects• Implementation of HP Database Standards on Oracle Databases• Ensuring database standards continued to be enforced on HP databases• Perform health checks on assigned databases• Enforcement of security policy in compliant with SOX standards• Physical Database design and review• DDL migration from Dev ITG Prod• Performance/Functional/Failover test, analysis and QA• Performance tuning of assigned project… Show more • Perform project related tasks in assigned projects• Implementation of HP Database Standards on Oracle Databases• Ensuring database standards continued to be enforced on HP databases• Perform health checks on assigned databases• Enforcement of security policy in compliant with SOX standards• Physical Database design and review• DDL migration from Dev ITG Prod• Performance/Functional/Failover test, analysis and QA• Performance tuning of assigned project databases• Research and Development of new technologies and simplifying tools• Technical Lead Roleo Mentor 6 DBA assigned on HP Policies and procedureo Technical reference/assistanceo Tracking project progresso Providing feedback to management on improving process flow• Perform Oracle 11g CRS and database upgrade• Configuring Data guard for Mission Critical Databases• Represent Database Engineering team in APJ time zone assisting other DBA members on standards, process and technical issues. Show less

• Acting Team leader for 5 DBA (1 in MY and 4 in SG)• Scheduling of on call DBA for early and weekend support schedule• Setting job objectives and goal for the year for DBA• Participate in team of 15 database administrator distributed across UK, MY, SG and India for global Midrange database support which includes Oracle 8i/9i/10g, IBM UDB DB2, SYBASE 12/12.5 and INFORMIX 7.3.• Day to day operation of Oracle, Informix, IBM DB2 UDB,MS SQL & Sybase database in UK,MY and IN.•… Show more • Acting Team leader for 5 DBA (1 in MY and 4 in SG)• Scheduling of on call DBA for early and weekend support schedule• Setting job objectives and goal for the year for DBA• Participate in team of 15 database administrator distributed across UK, MY, SG and India for global Midrange database support which includes Oracle 8i/9i/10g, IBM UDB DB2, SYBASE 12/12.5 and INFORMIX 7.3.• Day to day operation of Oracle, Informix, IBM DB2 UDB,MS SQL & Sybase database in UK,MY and IN.• Implement database related changes based on change requests.• Role of Technology Project Manager for assigned project to oversea deliverables of infrastructure component.• Participate in project related to database.• Perform fine tuning, troubleshooting and capacity management for databases.• Write monthly performance report for Databases to be distributed to Service Managers.• Evaluate infrastructure and configuration in order to enhance and meet best practices.• Fix Database security finding based on Security departments standards.• Primary support for Veritas NetBackup for IN and MY. Occasionally provide support to other regions when required.• Primary support for Midrange (Solaris/AIX/Linux) environment for Global Shared Service Center located in Technology Park Malaysia and Standard Chartered Bank Malaysia.• Handling day-to-day operation, problem determination, problem resolution, change implementation and security policy implementation on midrange server in GSSC and SCB.• Perform all functionalities mentioned below with exception to supporting WINTEL platform. Show less

> Primary support for Unix landscape (Solaris, AIX and Linux), Database (Oracle, DB2 and MS SQL) and backup solution (Veritas NetBackup) for Asia Pacific Hub. > Played role of Infrastructure Architect for Remedy application designing and implementation of infrastructure solution comprising load balancer (Alteon), SAN Storage (DELL|EMC CX-20), Web Farm (Apache + Tomcat), Application Server (Remedy on Linux) and Database (Oracle on Linux) along with DR solution for the application… Show more > Primary support for Unix landscape (Solaris, AIX and Linux), Database (Oracle, DB2 and MS SQL) and backup solution (Veritas NetBackup) for Asia Pacific Hub. > Played role of Infrastructure Architect for Remedy application designing and implementation of infrastructure solution comprising load balancer (Alteon), SAN Storage (DELL|EMC CX-20), Web Farm (Apache + Tomcat), Application Server (Remedy on Linux) and Database (Oracle on Linux) along with DR solution for the application. Planned and implemented 1st Solaris to Linux database migration in support of organization direction to move away from Solaris in Asia Pacific. > Support and maintenance of BMC Patrol monitoring across Asia Pacific Hub landscape> Provide technical support and consulting to India Support hub supporting Europe, Middle East and Africa for Database, Unix and BMC Patrol Show less

• Setup & Maintain 15 Windows 2000 Servers (Member Server) and Windows 2000 AD Domain, inclusive of planning directory structure, upgrading of operating system and commissioning of new servers• Configure & Maintain 2 Windows 2000 Advanced Server running IIS 5 and Oracle 8i Enterprise Edition with Network Load Balancing Service• Evaluation and recommendation of new technology in areas of System Management, Office Automation, Network Monitoring, Security, Storage Management and User… Show more • Setup & Maintain 15 Windows 2000 Servers (Member Server) and Windows 2000 AD Domain, inclusive of planning directory structure, upgrading of operating system and commissioning of new servers• Configure & Maintain 2 Windows 2000 Advanced Server running IIS 5 and Oracle 8i Enterprise Edition with Network Load Balancing Service• Evaluation and recommendation of new technology in areas of System Management, Office Automation, Network Monitoring, Security, Storage Management and User Support• Maintain 3 SUN SPARC Server (2 x E3500 & 1 x E3000) running Solaris 8 & Oracle 8i Enterprise Edition (8.1.5) attached to 3 Hitachi 5840 respectively and 1 Hitachi 5860• Database planning, housekeeping, monitoring, fine tuning on Oracle & MS SQL• Implement System Monitoring software for monitoring of servers (BigBrother) & MRTG (Multi-Router Traffic Grapher)• Data Migration from VAX-Progress to Oracle 8i• Plan & Implement backup and recovery strategy related to Unix, NT, Oracle and MS SQL Server.• Planning and ensuring the availability of the Data Center• Capacity planning & implementation of new servers and system applications.• Network configuration and installation of routers & switch for both local installation and branch office installation• Disaster Recovery planning and testing, including preparation of Disaster Recovery manual and procedures. Conduct DR test simulating disaster environment at DR Cold Site.• Assist Application unit in investigation of application related to security and performance issues.• Installation, configuration and monitoring of Firewall software and IDS.• Ensure proper and necessary backups are taken and monitoring of backup jobs• Perform data migration and conversion from flat files and inter database conversion• Installation & maintenance of CODA Financials software inclusive of 1st level user support• Provide management reports on Network Utilization and System Availability & Downtime to IT Head Show less