Bala Venkat

Bala Venkat Email and Phone Number

Delivery Leader for Salesforce CRM Banking & Financial Services || Competency Leader for Salesforce nCino & FSC || Experience in running Enterprise & Customer Experience (CX) Platforms @ Cognizant
teaneck, new jersey, united states
Bala Venkat's Location
Chennai, Tamil Nadu, India, India
Bala Venkat's Contact Details

Bala Venkat personal email

About Bala Venkat

Client focused & result oriented, certified Enterprise Platforms & CX consultant with a passion for delivering Business value and solve Client challenges. About 22 Years of hands-on Delivery, Business analysis, Solution design & Pre-sales experience in Enterprise Apps, CX, Business Intelligence, Client Care, Banking & Financial Services and Retail industries. Ability to build strong partnerships with company-wide Teams globally and experience in Competency building and mentoring Teams. A strong passion for Business Analysis, Functional consulting, solving Client challenges in Client Care, Enterprise Apps & BI. In the long term, desire to evolve into one of the leading Enterprise Apps & CRM Solution architect and mentor new aspirants.

Bala Venkat's Current Company Details
Cognizant

Cognizant

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Delivery Leader for Salesforce CRM Banking & Financial Services || Competency Leader for Salesforce nCino & FSC || Experience in running Enterprise & Customer Experience (CX) Platforms
teaneck, new jersey, united states
Website:
cognizant.com
Employees:
278214
Bala Venkat Work Experience Details
  • Cognizant
    Engagement Delivery Lead & Coe Lead - Salesforce Banking & Financial Services
    Cognizant Mar 2020 - Present
    India
    - Salesforce CRM Competency Lead for Commerce Cloud solutions comprising 100+ Commerce associates from B2B and B2C Salesforce Commerce solutions- Business, Solutions and Delivery Lead for Salesforce Commerce Sales Support, Business enablement, GTM Strategy- Developing Growth plan for an incubating Commerce Practice with a Team of 50+ Cloud Craze B2B and Demandware B2C Consultants- Certified Salesforce Consultant - Trained & Certified in Sales, Service, App Developer, B2B Commerce… Show more - Salesforce CRM Competency Lead for Commerce Cloud solutions comprising 100+ Commerce associates from B2B and B2C Salesforce Commerce solutions- Business, Solutions and Delivery Lead for Salesforce Commerce Sales Support, Business enablement, GTM Strategy- Developing Growth plan for an incubating Commerce Practice with a Team of 50+ Cloud Craze B2B and Demandware B2C Consultants- Certified Salesforce Consultant - Trained & Certified in Sales, Service, App Developer, B2B Commerce, B2C Commerce and CMS Show less
  • Cognizant
    Director - Practice Business Partner For Enterprise Apps & Crm - Financial Services
    Cognizant Jan 2015 - Mar 2020
    Oracle Practice Business Leader for Financial Services Industry Vertical, responsible for Sales Support, Business enablement, GTM Strategy with a Competency strength of 800+ consultants. Core competency in Business development services for on-premise and cloud services business for Financial Services industry. As part of pre-sales activities, actively partner with Solution Architect in Pre Sales activities across various Service Lines.Held additional Delivery Responsibilities in this Period… Show more Oracle Practice Business Leader for Financial Services Industry Vertical, responsible for Sales Support, Business enablement, GTM Strategy with a Competency strength of 800+ consultants. Core competency in Business development services for on-premise and cloud services business for Financial Services industry. As part of pre-sales activities, actively partner with Solution Architect in Pre Sales activities across various Service Lines.Held additional Delivery Responsibilities in this Period delivering programs for Large Global Financial services clients in areas of - Payment solution, Oracle Financials, Business Intelligence and Billing transformation program for a Large Payments Client, Platform migration from legacy Call center solutions to CRM platform Show less
  • Cognizant
    Associate Director - Oracle Practice - Banking & Financial Services
    Cognizant Jan 2012 - Dec 2014
    Chennai
    Managed a 300+ ERP & CRM workforce in Oracle Solutions Practice across multiple locations in India, USA and UK for Financial Services Clients with full accountability for Project Delivery, Profit & Loss, Workforce Utilization, competency development and support to sustainable business growth. Portfolio comprises engagements across following Technologies in Oracle - PeopleSoft, EBS, ORMB, core Database services - within Financial Services vertical catering to Implementation, Upgrade and AVM… Show more Managed a 300+ ERP & CRM workforce in Oracle Solutions Practice across multiple locations in India, USA and UK for Financial Services Clients with full accountability for Project Delivery, Profit & Loss, Workforce Utilization, competency development and support to sustainable business growth. Portfolio comprises engagements across following Technologies in Oracle - PeopleSoft, EBS, ORMB, core Database services - within Financial Services vertical catering to Implementation, Upgrade and AVM service lines; and spread across HCM, FSCM, CRM and EPM domains. Experience leading GTM campaign to advise 9.2 upgrade and POV on 9.2 coexistence and transition to HCM cloud campaign for PeopleSoft customers aligning with Oracle’s roadmap, and providing conceptual idea on fitment of ORMB and FAH solutions for Customers with relevant Business imperatives. Show less
  • Cognizant
    Lead Consultant - Crm
    Cognizant Jan 2004 - Dec 2011
    - Implemented a comprehensive Oracle PeopleSoft CRM Call Center Solution that transformed the Client-care experience for one of the largest Global institutions. Complex roll-out included retiring multiple legacy applications, IVR and Telephony integration, Customer self-service portal, Email Automation- Lead PeopleSoft Techno Functional Consultant for a Merger & Acquisition program involving integration of Case management system with the firm's Legacy applications. - Designed API… Show more - Implemented a comprehensive Oracle PeopleSoft CRM Call Center Solution that transformed the Client-care experience for one of the largest Global institutions. Complex roll-out included retiring multiple legacy applications, IVR and Telephony integration, Customer self-service portal, Email Automation- Lead PeopleSoft Techno Functional Consultant for a Merger & Acquisition program involving integration of Case management system with the firm's Legacy applications. - Designed API strategies for straight through processing needs to automate inquiry resolutions for Client care back office teams - Successfully managed Delivery Teams for several other Oracle Call Center, Sales and HR implementation and upgrades engagements for Leading banks in US and Europe Show less
  • Cognizant
    Peoplesoft Consultant - Hcm, Esa, Crm
    Cognizant Oct 2000 - Dec 2006
    - Lead PeopleSoft Techno Functional for Global HR program at a Large Hospitality Client. Instrumental in developing custom solution for Annual benefits & store employees’ bonus calculations- Part of the Team that implemented Company’s internal PeopleSoft HCM & Finance suites. Played lead programmer role for developing custom Billing solution for Company’s 1,000 + Customer projects- Implemented Time & Expenses solution in PeopleSoft as part of Self Service module rolling out to 15,000+… Show more - Lead PeopleSoft Techno Functional for Global HR program at a Large Hospitality Client. Instrumental in developing custom solution for Annual benefits & store employees’ bonus calculations- Part of the Team that implemented Company’s internal PeopleSoft HCM & Finance suites. Played lead programmer role for developing custom Billing solution for Company’s 1,000 + Customer projects- Implemented Time & Expenses solution in PeopleSoft as part of Self Service module rolling out to 15,000+ employees Show less

Bala Venkat Skills

Software Project Management Requirements Analysis Oracle Sql Business Intelligence Project Management Pl/sql Program Management Pre Sales Global Delivery Erp Business Process Crm Team Management Business Analysis Requirements Gathering

Bala Venkat Education Details

Frequently Asked Questions about Bala Venkat

What company does Bala Venkat work for?

Bala Venkat works for Cognizant

What is Bala Venkat's role at the current company?

Bala Venkat's current role is Delivery Leader for Salesforce CRM Banking & Financial Services || Competency Leader for Salesforce nCino & FSC || Experience in running Enterprise & Customer Experience (CX) Platforms.

What is Bala Venkat's email address?

Bala Venkat's email address is aa****@****hoo.com

What schools did Bala Venkat attend?

Bala Venkat attended Birla Institute Of Technology And Science, Pilani, Government College Of Technology, Coimbatore.

What skills is Bala Venkat known for?

Bala Venkat has skills like Software Project Management, Requirements Analysis, Oracle, Sql, Business Intelligence, Project Management, Pl/sql, Program Management, Pre Sales, Global Delivery, Erp, Business Process.

Who are Bala Venkat's colleagues?

Bala Venkat's colleagues are Pramitayan Chinya, Isaac Palomero G., Sandhya Buggamolla, Elizabeth Rani, Sakthi Saranya Kumaresan, Kanchan Devi, Madhushri K S.

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