1. Configuration and Support BAAN Logistics.2. Troubleshooting Errors on priority of assigned tickets in SNC (Service Now Configuration)3. Subject Matter Expert will mainly be responsible for troubleshooting issues relating to BAAN-Manufacturing, Order Management, Warehousing, Internal Supply Chain and Interface Signals.4. Master Setup Configuration for New Projects.5. Acts as a relationship between Business and Technical team.6. Creation of user’s role, business process respective team, and Maintaining and Monitoring of BAAN Users Roles Periodically and removing the conflict roles and share it to Global team through using INGREX with proper approvals. 7. Creating DEM (Dynamic Enterprise Modular) roles according to key user requirements.8. Organizing and providing the training within the company for upgrading the skills of users.

1.Primarily responsible for Handling Tickets/Tasks and application support to the end-users in Smartsheet (Ticketing Tool).2.New Project implementation and do complete simulation in the test server and records through UAT the results and implement in live server. 3.Provide necessary support for EPICOR Sales/ Production/ Material/ Financial Modules/ Solutions. System Management- BPM (Business Process Management), BAQ (Business Activity Query).4.Documenting user requirements and developing specifications for customization.5.Transferring know-how to the clients.6.Understanding the Business process and mapping them to EPICOR ERP.

1. Configuration and Support BAAN Logistics.2. Troubleshooting Errors on priority of assigned tickets in SNC(Service Now Configuration)3. New Project implementation and do complete simulation in the test server and records through UAT the results and implement in live server. 4. Coordinating extensively with Global team on customization and adding new functionality in BAAN-Manufacturing, Order Management, Warehousing, Planning, Distribution, Baan Customization.5. Documenting user requirements and developing specifications for customization.6. Master Setup Configuration for New Projects.7. Understanding the Business process and mapping them to BAAN.8. Acts as a relationship between Business and Technical team.9. New project Master data settings and implementation and testing of the solutions before delivery. 10. Creation of users role, business process respective team, and Maintaining and Monitoring of BAAN Users Roles Periodically and removing the conflict roles and share it to Global team through using ORCA with proper approvals. 11. Creating DEM (Dynamic Enterprise Modular) roles according to key user requirements.12. Organizing and providing the training within the company for upgrading the skills of users.13. Testing for Go-Live and Post Go Live Support.

1. Planning & executing overall Materials Management activities in SAP.2. Troubleshooting Errors on priority of assigned tickets.3. Creation of Master data for Material master, Vendor master and Purchasing Info Records.4. Configuration of Various Document types, Number range for Purchasing Requisitions, Request for Quotation, Purchase Order, Material Master Etc.5. OBYC settings for MM/FI integration. 6. Crafting of Process documents and User Training manuals. 7. Configuration of Release Procedures of PR and PO.8. Output determination for POs & MIGO transactions.9. Testing for Go-Live and Post Go Live Support.