Balachandar Ganesan Email & Phone Number

Singapore

Singapore

• Led and managed a team of 4 QA engineers and testers, providing mentorship, training, and performance evaluations to enhance team effectiveness and productivity.
• Developed and implemented comprehensive QA strategies and methodologies, including test plans, test cases, and automated testing frameworks, to ensure high-quality software releases.
• Facilitated User Acceptance Testing (UAT) by coordinating with end-users, collecting feedback, and addressing any issues or enhancements required before product launch.
• Introduced and enforced best practices for Testing & Test Automation, resulting in a 70% reduction in post-release defects and improved customer satisfaction.
• Collaborate with development, product management, and operations teams to identify and resolve issues, improving overall product quality.
• Develop and deliver QA reports both manual & automation and metrics to stakeholders, highlighting key insights and areas for improvement.

India

• Conducted regression testing and submitted observations to development team.
• Built repository of historical performance data for use in plotting trends.
• Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Determined server operating limits with load tests.
• Communicated risks associated with test execution and took mitigating action when necessary.
• Designed testing scenarios for usability testing.

Chennai, Tamil Nadu, India

• Developed and executed detailed test plans, test scenario & test cases.
• Facilitated user feedback sessions, gathered input from diverse user groups, and analyzed feedback to drive improvements and resolve issues.
• Identified, documented, and tracked defects using Jira, and collaborated with development teams to ensure timely resolution.
• Conducted both manual and automated testing using Selenium with TestNG, reducing bug rate by 80% and improving release quality.
• Coordinated user acceptance testing (UAT) with stakeholders, resulting in successful deployment and user satisfaction.

Sholinghur, Tamil Nadu, India

• Developed and executed test cases based on user requirements and business needs, ensuring comprehensive coverage of critical features.
• Performed manual testing for web applications, identifying and documenting defects, and working with developers to facilitate fixes.
• Utilized SQL for database testing, verifying data integrity and accuracy.
• Identified and tracked defects with Bugzilla and supported developers with resolution tactics.

Sholinghur, Tamil Nadu, India

• Assisted in the creation of test cases and test scripts based on functional and technical requirements.
• Conducted User Acceptance Testing (UAT) for Finance & Billing, coordinating with end users to identify and document functional issues. Designed testing scenarios for usability testing.
• Performed manual testing for web applications, identifying and documenting defects, and working with developers to facilitate fixes.
• Utilized SQL for database testing, verifying data integrity and accuracy.

Bachelor Of Engineering - Be, Mechanical Engineering, 62.5

Hsc, Bio-Maths, 84.5

Activities and Societies: Zonal level Football Runner-up

Sslc, State Board, 83.4