Balachandran Iyer Email and Phone Number

Practice management ~QA Strategies ~ QA Consulting ~ Program / Project Management ~ Service Delivery Management ~ Account Management ~ Offshore delivery Centre set up ~ CoE incubation and set up ~ Business Analysis ~ System Design & Implementation ~ Operations & Compliance management ~ IT Consulting across Business Domains Diverse career graph (of overall 37+ years), 23+ years of banking and financial services Domain exposure, 8 years in Audit, accounts & Finance. Service Delivery with 29+ years in IT and 10+ years in Operations with multitasking and dual responsibilities. Multifaceted roles including Practice management, Test Consulting, Practice leadership, Testing Strategies, Program / Project Management, Service Delivery Management, Account Management, Offshore delivery centre set up, CoE incubation and set up, Business Analysis, System Design & Implementation and Operations & Compliance management.  Subject Matter Expertise in high end Test Consulting, maturity assessments in setting up financially viable “Testing” centers of excellence in large organizations.  Demonstrated ability and expertise in innovative & Automated service creation and ability to adapt to emerging market and technology trends.  A strategic planner with expertise in coupling Domain knowledge with Testing specialization and instrumental in setting up and building Testing Competency groups  Strong analytical, communication Presentation and organizational skills – Presales specialist Demonstrated competencies in conceptualisation / creation of flexible & expandable sourcing and recruitment solutions. Wide global network within the IT and IT related Operations Industry.  Creating a value driven service delivery excellence mechanism,  An effective leader in leading, building teams during the project phase, training & guiding  Global competency development and Career Management / OD for over 1500 Associates with a role based competency framework