Balagopal P Email and Phone Number
MBA postgraduate with over 16 years of dynamic experience across Customer Service, Product Management, Business Processes and Digital Advertising platforms like Google Adwords and Facebook Ads.🚀 Results-driven professional with a proven track record of excellence in customer handling, project management, and strategic planning within multinational settings.💬 Exceptional written and verbal communication skills coupled with strong interpersonal abilities, adept at fostering fruitful client relationships and navigating diverse cultural landscapes.🤝 Natural team player known for motivating and unifying teams towards common goals, with a knack for problem-solving and thriving under pressure.⏳ Outstanding organizational skills, adept at managing time constraints and delivering high-quality results consistently.💡 Deep understanding of customer pain points, with a successful history of scaling businesses and delivering value to both organizations and end-users.💪 Described by peers as a proactive problem solver, with a hands-on approach and a drive to exceed expectations in every task undertaken.
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Manager – Business Process And Paid MediaSbsol Digital Private LimitedErnakulam, Kl, In -
Manager – Business Process & Paid MediaSbsol Digital Private Limited Feb 2022 - PresentErnakulam, Kerala, India -
Paid Media AnalystSbsol Digital Private Limited May 2018 - Jan 2022Ernakulam -
Technical Support EngineerInfoblox Jul 2016 - Jan 2017Trivandrum -
Product ManagerShine Business Solutions - India Oct 2008 - Jul 2016Cochin Area, IndiaIdentify Profitable opportunities that meet market needs.Conducting market research & analyzes products already in the market.Researching to cognize best sellers & promotions activities of carried out by competitors.Developing product pricing and positioning strategies.Generating product requirements & determining specifications.Preparing production and time-integrated plans for developmentsCommunicates across different departments Identifying the Defects and… Show more Identify Profitable opportunities that meet market needs.Conducting market research & analyzes products already in the market.Researching to cognize best sellers & promotions activities of carried out by competitors.Developing product pricing and positioning strategies.Generating product requirements & determining specifications.Preparing production and time-integrated plans for developmentsCommunicates across different departments Identifying the Defects and finding the Root Cause and drawing the action plans to resolve the same.Keep pace with SEO, search engine and internet marketing industry trends and developments and report changes as needed.Maintaining communication with the supplier for new products and Pricing update.Conducting quality checks on products prior to website lunch.Identifying the defects & finding the root cause and drawing the action plans to resolve the same.Recruiting and interviewing candidates Giving training new hires who are selected for product development team and educate them about the various promotional products, promotional industry and processes.Identifying need of training & conducting training in order to carry out the roles and responsibility best way possible & to update the team about the changes in the processes. Show less -
Online Sales ManagerShine Business Solutions - India Jan 2008 - Jul 2016Cochin Area, IndiaResponsible for all end to end sales processes.Monitoring the call quality and accuracy of artwork proofs to ensure that the quality is as per the standards. Checks for any errors or deviations in purchase ordersMonitoring & identifying orders which are getting delayed in the artwork preparation or in production department and take necessary action for timely delivery of the order.Maintaining communication with the customer representative in the US regarding order, artwork… Show more Responsible for all end to end sales processes.Monitoring the call quality and accuracy of artwork proofs to ensure that the quality is as per the standards. Checks for any errors or deviations in purchase ordersMonitoring & identifying orders which are getting delayed in the artwork preparation or in production department and take necessary action for timely delivery of the order.Maintaining communication with the customer representative in the US regarding order, artwork changes, production updates.Interactions with the customers in case of customer escalations. Checking and ensuring proper communication between sales coordinators & customer representatives Sharing Daily performances reports to senior managers.Preparing and analyzing the sales report & sub reports. Analyzing product & process knowledge of team and provide them refresher training Identifying & solving problems associated sales process.Provides feedbacks and create action plans to improve after sales process.Identify, plan and execute process improvement initiatives.Trained employees in sales operations.Assist with marketing and revenue strategies Show less -
Adwords ManagerShine Business Solutions - India Jul 2010 - May 2012CochinHandle delivery and monitoring of PPC campaignsDaily Bid ManagementWeekly Search query & Negative Keyword FilteringWeekly/Daily Placement & Display network optimizationWeekly new ad creation and testing to increase CTRKeyword Management, pause/delete non performing keywords & adding new keywords time to timePrepare performance reports and suggest recommendations analysis Track site activity and performance using Google AnalyticsPerform competitor SEO & PPC… Show more Handle delivery and monitoring of PPC campaignsDaily Bid ManagementWeekly Search query & Negative Keyword FilteringWeekly/Daily Placement & Display network optimizationWeekly new ad creation and testing to increase CTRKeyword Management, pause/delete non performing keywords & adding new keywords time to timePrepare performance reports and suggest recommendations analysis Track site activity and performance using Google AnalyticsPerform competitor SEO & PPC researchWeekly or Monthly performance report.Achievements:Increased online sales by 35% through effective targeted SEM campaigns.Reduced spending by 10% by effective use of negative keywords Show less
Balagopal P Skills
Balagopal P Education Details
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Marketing/Marketing Management, General -
Business/Commerce, General
Frequently Asked Questions about Balagopal P
What company does Balagopal P work for?
Balagopal P works for Sbsol Digital Private Limited
What is Balagopal P's role at the current company?
Balagopal P's current role is Manager – Business Process and Paid Media.
What schools did Balagopal P attend?
Balagopal P attended Annamalai University, Shri Ram College Of Commerce (Srcc).
What skills is Balagopal P known for?
Balagopal P has skills like Smo, E Commerce, Bing Ads, Online Marketing, Facebook Marketing, Keyword Research, Web Development, Web Analytics, Digital Marketing, Google Adwords, Seo, Mobile Advertising.
Who are Balagopal P's colleagues?
Balagopal P's colleagues are Nisanth Vr, Nimisha T M, James George, James George, Rea Raj, Sandra Sabu, Antony Benson.
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Balagopal P
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